Fintech Support Specialist – Crypto & Payments

ATS Client; Cape Town; On-site; ZAR 180,000 - 280,000; Full time

Job summary

ATS Client in Foreshore, Cape Town, is seeking a proactive Technical Support Specialist to maintain internal software systems, assist with documentation, and address client queries related to integrations and functionality. This role is ideal for a junior professional with a solid technical foundation, strong communication, and a keen interest in software operations and client-facing support.

The position is full-time, onsite, reporting to the Chief Technology Officer, with opportunities to

Qualifications

• Diploma or Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related field.
• 1–2 years of experience in software support, junior development or tech admin.
• Familiarity with APIs, scripting basics and database queries.
• Strong troubleshooting and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to manage multiple client queries with high attention to detail.
• Team-oriented mindset with willingness to learn.

Skills

APIs

Scripting

Database queries

Problem solving

Communication

Multitasking

Team collaboration

Education

Diploma or Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related field

Job description

ATS Client in Foreshore, Cape Town, is seeking a proactive Technical Support Specialist to maintain internal software systems, assist with documentation, and address client queries related to integrations and functionality. This role is ideal for a junior professional with a solid technical foundation, strong communication, and a keen interest in software operations and client-facing support.

The position is full-time, onsite, reporting to the Chief Technology Officer, with opportunities to