FinTech IT Support Engineer - Onsite, Cape Town

Black Pen Recruitment; Cape Town; On-site; ZAR 334,800 - 502,200; Full time

Benefits offered by this job

Medical insurance after the probationary period

13th salary

Friday Lunch by the company

Monthly Happy Hours

Birthday Bonus

Surprise Boxes gifts

Job summary

Black Pen Recruitment is seeking an IT Support Specialist in Cape Town to maintain the stability and efficiency of their IT systems. This full-time role involves providing technical support, managing network infrastructure, and administering VoIP and CRM systems.

The ideal candidate will have a Bachelor’s degree in Computer Science or related field, with 1-2 years of relevant experience and strong problem-solving skills. Join a dynamic team with multiple benefits including professional development opportunities.

Qualifications

• 1-2 years of relevant experience required.
• Ability to manage multiple tasks efficiently.
• Strong problem-solving skills to diagnose and resolve technical issues independently.

Responsibilities

• Provide hands-on IT support to employees (hardware, software, network troubleshooting).
• Install, configure, and maintain VoIP systems (e.g., 3CX, Asterisk).
• Administer and support CRM platforms, ensuring system performance.

Skills

VoIP systems (setup, maintenance, troubleshooting)

CRM platforms

Firewall and network configuration

Windows OS

Microsoft 365

Active Directory

Strong problem-solving skills

Excellent English communication

Education

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field

Job description

Black Pen Recruitment is seeking an IT Support Specialist in Cape Town to maintain the stability and efficiency of their IT systems. This full-time role involves providing technical support, managing network infrastructure, and administering VoIP and CRM systems.

The ideal candidate will have a Bachelor’s degree in Computer Science or related field, with 1-2 years of relevant experience and strong problem-solving skills. Join a dynamic team with multiple benefits including professional development opportunities.