IT Support Engineer (Level 1-2) — Automations & Security

Outsourced CFO; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Outsourced CFO in Cape Town, South Africa is seeking an IT Support Engineer to join our team, reporting to the IT Manager. This hands-on role suits someone who thrives on solving problems, bringing order to systems, and finding smarter ways to run IT operations.

You will support 200+ users, keep systems secure and reliable, and help shape how our IT function scales. The level (1 or 2) will be matched to your experience, with responsibilities spanning onboarding, device deployment, security

Qualifications

• 1+ year in an IT support role.
• Strong Google Workspace administration.
• Some Microsoft 365 support exposure.
• Experience embedding AI tools into daily workflow.
• Diploma required; degree ideal.

Responsibilities

• Provide day-to-day technical support to team members, onsite and remote
• Onboard and train new hires, and handle event technology
• Receive, format, and deploy devices in line with OCFO standards
• Manage IT inventory, spare stock, and procurement triggers
• Build IT reports on systems usage, metrics, and performance
• Monitor security dashboards, review vulnerabilities, and support compliance
• Audit SOPs, and help maintain systems monitoring
• Identify and implement automation opportunities across IT operations
• Coordinate with IT partners and vendors

Skills

Problem solving

Systems thinking

Attention to detail

Communication

Stakeholder coordination

Education

Diploma

Tools

Google Workspace

Microsoft 365

AI tools in daily workflow

Job description

Outsourced CFO in Cape Town, South Africa is seeking an IT Support Engineer to join our team, reporting to the IT Manager. This hands-on role suits someone who thrives on solving problems, bringing order to systems, and finding smarter ways to run IT operations.

You will support 200+ users, keep systems secure and reliable, and help shape how our IT function scales. The level (1 or 2) will be matched to your experience, with responsibilities spanning onboarding, device deployment, security