FIELD SUPPORT TECHNICIAN - SAFETY & SECURITY SOLUTIONS (STEELPOORT)

Avalon Lester; Steelpoort; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Avalon Lester is seeking a Field Support Technician to install, support and service specialised access-controlled products within the mining sector. The role involves regular travel to client sites, on-site troubleshooting, customer training, and remote support.

The successful candidate must be medically fit to meet mining site compliance and be able to work extended hours and standby when required. Full product training will be provided.

Qualifications

• Matric is required.
• Valid driver’s license is required.
• Minimum 5 years IT experience.
• Networking experience is required.
• Experience with Microsoft operating systems.
• Strong fault-finding and troubleshooting ability.
• Helpdesk and customer support experience.
• Ability to work extended hours and standby when required.
• Medically fit to work on mining sites and pass inductions.

Responsibilities

• Install, configure and service specialised access-controlled products.
• Provide on-site troubleshooting and remote support.
• Deliver customer training and aftersales support.
• Travel regularly to client sites and maintain high service standards.

Skills

Networking experience

Fault finding and troubleshooting

Helpdesk and customer support

Experience with Microsoft operating OS

Ability to work extended hours and on‑

Medically fit to work on mining sites

Education

Matric

Tools

Microsoft Windows OS

Job description

FIELD SUPPORT TECHNICIAN - SAFETY & SECURITY SOLUTIONS (STEELPOORT)

Permanent

NEL012774

Information Technology

A skilled and motivated Field Support Technician is required to provide installation, technical support, and aftersales service for specialised access-controlled products within the mining sector. The role involves regular travel to client sites, on-site troubleshooting, customer training, and remote support. The successful candidate must be medically fit and able to meet mining site compliance requirements. Full product training will be provided.

Requirements

• Matric
• Valid driver’s license
• Minimum 5 years’ IT experience
• Networking experience
• Experience with Microsoft operating systems
• Strong fault-finding and troubleshooting ability
• Helpdesk and customer support experience
• Ability to work extended hours and standby when required
• Medically fit to work on mining sites and able to pass relevant medicals and inductions

Advantageous:

• Mining Competency B
• Electronics or PC hardware experience and/or certifications