Senior IT Engineer

Jelocorp; Rustenburg; On-site; ZAR 600,000 - 800,000; Full time

Job summary

Jelocorp is looking for a Senior IT Engineer based in Rustenburg to manage and support its IT infrastructure across mining operations. The ideal candidate will oversee daily IT functions, including support for corporate users, network management, and cybersecurity initiatives.

The role requires a qualified IT professional with at least 6–8 years of relevant experience, preferably in mining or industrial settings, and a solid background in IT systems and networking.

Qualifications

• Minimum 6–8 years' experience in IT support or network administration.
• Hands-on experience with servers, routers, and firewalls.
• Strong knowledge of Microsoft 365 and IT security tools.

Responsibilities

• Manage and maintain IT infrastructure and systems.
• Install, configure, and troubleshoot IT hardware and software.
• Implement cybersecurity controls to protect the IT environment.
• Provide day-to-day IT support to site-based users.

Skills

IT infrastructure management

Network administration

Cybersecurity

Microsoft Windows Server

Active Directory

Troubleshooting

Stakeholder management

Education

Diploma or Degree in IT/Computer Science

Tools

CompTIA Network+

Cisco CCNA/CCNP

ITIL

Job description

Job Overview

We are seeking an experienced Senior IT Engineer to be based at a mining site office in Rustenburg. The successful candidate will be responsible for managing and supporting the company's IT infrastructure, office IT systems, network environment, and cybersecurity requirements across mining operations and related business functions.

This role requires a hands‑on IT professional with strong technical expertise, practical mining or industrial site experience, and the ability to support both operational and corporate business environments.

Key Responsibilities

• Manage and maintain IT infrastructure, including computers, servers, networks, printers, office IT equipment, and related systems.
• Provide day‑to‑day IT support to site‑based users and stakeholders.
• Install, configure, troubleshoot, and maintain hardware, software, operating systems, and business applications.
• Manage LAN/WAN networks, routers, switches, firewalls, Wi‑Fi systems, VPNs, and connectivity infrastructure.
• Monitor network performance and ensure stable, secure connectivity for business operations.
• Implement and maintain cybersecurity controls, including endpoint protection, antivirus solutions, firewalls, access permissions, and IT security policies.
• Support Microsoft 365, email systems, Active Directory, user accounts, permissions, and IT asset management.
• Ensure data backup, disaster recovery, and business continuity procedures are maintained and regularly tested.
• Maintain IT documentation, system records, user access logs, and equipment inventories.
• Liaise with external IT vendors, internet service providers, and technical service partners.
• Identify IT risks and recommend improvements to strengthen security, efficiency, and system reliability.
• Support IT upgrades, infrastructure projects, and maintenance initiatives.
• Respond to critical IT incidents to minimize operational downtime.

Minimum Requirements

• Diploma, Degree, or relevant qualification in Information Technology, Computer Science, Network Engineering, or a related field.
• Minimum 6–8 years' experience in IT support, IT infrastructure, network administration, systems engineering, or a similar senior IT role.
• Previous experience within mining, industrial, manufacturing, or heavy operational environments is strongly preferred.
• Strong knowledge of IT infrastructure, networking, cybersecurity, and business IT support.
• Hands‑on experience with servers, routers, switches, firewalls, VPNs, Wi‑Fi systems, and endpoint devices.
• Strong working knowledge of Microsoft Windows Server, Active Directory, Microsoft 365, email systems, and user access management.
• Experience with IT security tools, endpoint protection, firewall administration, and cybersecurity best practices.
• Strong troubleshooting abilities across hardware, software, networking, and infrastructure environments.
• Ability to work independently while managing multiple priorities.
• Excellent communication and stakeholder management skills.

Advantageous

• Industry certifications such as CompTIA Network+, Security+, Microsoft Certifications, Cisco CCNA/CCNP, Fortinet, Sophos, Palo Alto, or ITIL.
• Experience supporting mining site offices, remote operational environments, or large-scale industrial operations.
• Experience with cybersecurity risk management, IT governance, and compliance.
• Experience with CCTV, access control, biometric systems, and site communication technologies.
• Experience managing third-party IT vendors and service providers.
• Knowledge of backup solutions, disaster recovery planning, and IT asset management