Field Support Specialist – VeriClaim (Gauteng)

AllSpes (Pty) Ltd; Benoni; On-site; ZAR 350,000 - 550,000; Full time

Job summary

MediCharge seeks an In Field Support Consultant to deliver on-site VeriClaim support across Gauteng and surrounding areas. You will train practices, identify needs, and assist with financial discussions while maintaining strong client relationships.

Based in Gauteng-East Rand, you will coordinate visits, demonstrate upgrades, and ensure timely sign-ups and training for new practices. A valid driver’s license and reliable vehicle are required.

Qualifications

• At least 1 year VeriClaim experience.
• Experience in customer-facing roles is advantageous.

Responsibilities

• Provide in-practice VeriClaim support to all VeriClaim and VBS practices within Gauteng.
• Demonstrate system upgrades and enhancements to all allocated practices.
• Escalate user issues to the Support Centre via ticketing system where needed.

Skills

VeriClaim knowledge

Training and facilitation

Presentation skills

Practice management

Customer relationship building

Stress management

Multitasking

Time management

Problem solving

MS Word/Excel/PowerPoint

English communications

Private Medical Aid industry knowledge

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

MediCharge seeks an In Field Support Consultant to deliver on-site VeriClaim support across Gauteng and surrounding areas. You will train practices, identify needs, and assist with financial discussions while maintaining strong client relationships.

Based in Gauteng-East Rand, you will coordinate visits, demonstrate upgrades, and ensure timely sign-ups and training for new practices. A valid driver’s license and reliable vehicle are required.