Field Service Engineer

Placements24; Benoni; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Company vehicle

Medical & dental benefits

Retirement benefits

Training & development

Bonuses

Job summary

Placements24 is seeking a Field Service Engineer to service clients around Benoni, performing installation, maintenance, and repair of specialized equipment. The role blends on-site work with remote diagnostics to ensure peak performance and client satisfaction.

The ideal candidate will have a relevant engineering degree or equivalent experience, strong troubleshooting skills, and the ability to read schematics. Travel within the Benoni area and a hybrid schedule are expected.

Qualifications

• Bachelor's degree in Engineering or related technical field.
• Proven experience as a Field Service Engineer or similar role.
• Ability to read and interpret complex manuals, schematics and blueprints.
• Excellent communication and interpersonal skills for client engagement.
• Willingness to travel regularly within Benoni area and hybrid work schedule.

Responsibilities

• Install, commission and service complex equipment at client locations.
• Perform preventive maintenance, inspections and diagnostic tests.
• Troubleshoot mechanical, electrical and software issues on-site and remotely.
• Provide technical guidance and training to clients on equipment usage.
• Document all service activities, parts used and time spent.
• Collaborate with engineering and support to resolve issues and improve service delivery.

Skills

Field service engineering

Troubleshooting

Electromechanical diagnostics

Read schematics

Communication

Travel readiness

Education

Bachelor's degree in Engineering

Tools

Remote diagnostics tools

Diagnostics software

Job description

About the Role

Our client is looking for a highly competent Field Service Engineer to join their team, serving clients in and around Benoni. This role requires a blend of on-site technical expertise and the ability to provide remote support and diagnostics. You will be responsible for the installation, maintenance, and repair of specialized technical equipment, ensuring peak performance and client satisfaction. This position offers a dynamic work environment for an experienced engineer who excels at problem-solving and enjoys direct client interaction, while also utilizing modern remote support technologies for efficiency.

Key Responsibilities

• Install, commission, and service complex equipment at client locations according to established procedures.
• Perform routine preventative maintenance, inspections, and diagnostic tests to ensure optimal operation.
• Troubleshoot and resolve mechanical, electrical, and software-related issues efficiently, both on-site and remotely.
• Provide technical guidance and training to clients on equipment usage and maintenance protocols.
• Accurately document all service activities, parts used, and time spent using company reporting systems.
• Collaborate with the engineering and support teams to resolve challenging technical problems and improve service delivery.

Requirements

• Bachelor's degree in Engineering or a related technical field, or equivalent practical experience.
• Proven experience as a Field Service Engineer or similar role, with strong troubleshooting capabilities.
• Proficiency in diagnosing and repairing electromechanical systems.
• Ability to read and interpret complex technical manuals, schematics, and blueprints.
• Excellent communication and interpersonal skills for effective client and team engagement.
• Willingness to travel regularly within the Benoni area and adapt to a hybrid work schedule.

Benefits

• Competitive annual salary with performance-based bonuses.
• Company vehicle provided for business-related travel.
• Comprehensive medical, dental, and retirement benefits.
• Extensive training and professional development opportunities.
• A stimulating role offering diverse technical challenges and client interaction.