About the Role
Our client, a reputable supplier of advanced medical equipment, is seeking a dedicated Field Service Technician to cover the Nelspruit, Mpumalanga region. This vital role involves the installation, maintenance, calibration, and repair of sophisticated medical devices at hospitals, clinics, and private practices. The ideal candidate will possess strong technical aptitude, a meticulous approach to diagnostics, and an unwavering commitment to patient safety and healthcare standards. This position requires significant travel within the Nelspruit area and surrounding districts, ensuring that critical medical technology remains operational.
Key Responsibilities
- Install, set up, and calibrate new medical equipment according to manufacturer specifications and client requirements.
- Perform routine preventative maintenance and inspections on a range of medical devices.
- Diagnose and repair technical issues with medical equipment, utilizing specialized tools and diagnostic software.
- Ensure all equipment meets regulatory compliance standards and certifications.
- Provide technical support and training to medical staff on the proper use and maintenance of equipment.
- Maintain detailed service logs, inventory of spare parts, and service reports.
- Adhere strictly to all health and safety regulations, including those pertinent to healthcare environments.
- Respond promptly to service calls and emergency repair requests from healthcare facilities.
- Collaborate with the technical support team and manufacturers to resolve complex issues.
- Build and maintain positive working relationships with healthcare professionals.
Requirements
- A technical qualification in Electronics, Biomedical Engineering Technology, or a related field.
- Minimum of 4 years of experience servicing medical equipment, preferably in a field service role.
- Proven experience with diagnostic tools, test equipment, and troubleshooting complex electronic and mechanical systems.
- Familiarity with medical device regulations and quality standards.
- Excellent problem-solving skills and attention to detail.
- Strong customer service and communication skills.
- Ability to work independently and manage time effectively in a field environment.
- Must possess a valid driver's license and have a clean driving record.
- Willingness to travel extensively within the Nelspruit region and occasional overnight stays as required.
- Ability to lift and move equipment as necessary.
Benefits
- Our client offers a competitive salary, a comprehensive benefits package including medical aid and retirement fund, and a company vehicle for business use.
- This role provides the opportunity to work with cutting-edge medical technology and make a tangible difference in healthcare delivery in Mpumalanga.
- Continuous professional development and training on new equipment will be provided.
- Our client values a supportive work environment and offers career advancement opportunities.
- This is a critical on-site role in the Nelspruit area.