Advanced Medical Equipment Field Service Engineer

Placements24; Mbombela (Nelspruit); On-site; ZAR 700,000 - 1,200,000; Full time

Benefits offered by this job

Company vehicle

Travel expenses covered

Health insurance

Retirement plan

Extensive training programs

Job summary

Placements24 seeks an experienced Advanced Medical Equipment Field Service Engineer to support healthcare facilities in the Nelspruit, Mpumalanga area. The role covers installation, maintenance, calibration, and repair of complex medical devices including MRI/CT systems and patient monitors.

The ideal candidate has a Biomedical/Electrical engineering background with 5+ years of field service experience, strong diagnostic skills, and a commitment to patient safety.

Qualifications

• Excellent diagnostic and problem-solving abilities.
• Strong communication and interpersonal skills.
• Willingness to travel extensively within the Nelspruit region and surrounding facilities.
• Customer-focused approach and safety-conscious mindset.

Responsibilities

• Install, set up, and commission advanced medical equipment per manufacturer specs and client needs.
• Perform preventive maintenance and inspections to ensure reliability.
• Diagnose and repair complex issues across electronic, mechanical, and software systems.
• Conduct calibration procedures to ensure instrument accuracy and performance.
• Provide training and support to hospital staff on operation and troubleshooting.
• Maintain detailed service records of repairs, parts used and time spent.
• Coordinate with clinical and technical staff to resolve issues promptly.
• Ensure compliance with healthcare regulations and safety standards.
• Manage spare parts inventory and procurement for repairs.
• Stay updated on new medical technologies and service protocols.

Skills

Technical diagnostics

Communication skills

Travel readiness

Customer service

Education

Bachelor's degree in Biomedical Engineering or related field

Job description

About the Role

Our client, a global leader in innovative medical technology, is seeking an experienced Advanced Medical Equipment Field Service Engineer to provide essential support to healthcare facilities in the Nelspruit, Mpumalanga area. This demanding on-site role involves the installation, maintenance, repair, and calibration of sophisticated medical equipment, such as imaging systems, diagnostic tools, and patient monitoring devices. You will be the primary technical point of contact for hospitals and clinics, ensuring the optimal performance and reliability of life-saving equipment. The ideal candidate possesses exceptional technical skills, a thorough understanding of biomedical engineering principles, and a strong commitment to patient care and safety. This is a critical role within the healthcare sector.

Key Responsibilities

• Install, set up, and commission advanced medical equipment according to manufacturer specifications and client requirements.
• Perform scheduled preventive maintenance and routine inspections to ensure equipment reliability and longevity.
• Diagnose and repair complex technical issues on a wide range of medical devices, including electronic, mechanical, and software components.
• Conduct calibration procedures to ensure the accuracy and performance of medical instruments.
• Provide technical training and support to hospital staff on equipment operation and basic troubleshooting.
• Maintain detailed service records, including repair histories, parts used, and time spent.
• Liaise with the client's clinical and technical staff to understand their needs and resolve issues promptly.
• Ensure compliance with all relevant healthcare regulations, safety standards, and manufacturer guidelines.
• Manage spare parts inventory and order necessary components for repairs.
• Stay updated on new medical technologies and service protocols through continuous training.

Requirements

• Bachelor's degree in Biomedical Engineering, Electrical Engineering, or a related technical field.
• Minimum of 5 years of experience as a Field Service Engineer specializing in advanced medical equipment.
• Proven expertise in servicing complex medical devices such as MRI, CT scanners, ultrasound, or critical care monitors.
• Strong understanding of electronic, mechanical, and software systems within medical devices.
• Excellent diagnostic and problem-solving skills.
• Ability to interpret technical manuals, schematics, and service bulletins.
• Exceptional communication, interpersonal, and customer service skills.
• Willingness to travel extensively within the Nelspruit region and surrounding healthcare facilities.
• Must possess a valid driver's license and a clean driving record.

Benefits

• Highly competitive annual salary of ZAR.
• Performance-based bonuses and recognition.
• Company vehicle, fuel card, and travel expenses covered.
• Comprehensive health insurance and retirement plan.
• Extensive training programs on the latest medical technologies.
• Opportunity to make a significant impact on patient care.