Field Service Technician - HVAC Specialist

Placements24; Pietermaritzburg; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Company vehicle provided for site work

Medical aid and retirement fund

Paid annual leave and holidays

Professional development opportunities

Tools and equipment provided

Job summary

Placements24 is seeking a Field Service Technician specializing in HVAC systems to join our Pietermaritzburg team. You will be the frontline technician delivering expert troubleshooting, installation, and maintenance for commercial climate control systems at diverse client sites.

The role requires hands-on experience with refrigeration cycles, electrical systems, and air handling units, plus a proactive approach to problem solving, safety compliance, and exceptional customer service.

Qualifications

• HVAC field service experience is required.
• Trade qualification or certification in HVAC or refrigeration.
• Ability to read technical diagrams and schematics.
• Strong problem-solving and diagnostic skills.
• Excellent communication and customer service abilities.

Responsibilities

• Diagnose, troubleshoot, and repair HVAC systems on site.
• Perform maintenance and preventive servicing.
• Install and commission new HVAC equipment per specs.
• Interpret manuals, blueprints, and schematics.
• Inspect systems and recommend improvements.
• Maintain service records using company software.
• Manage tools and parts inventory.
• Follow safety regulations and company policies.
• Provide technical guidance to clients.
• Collaborate with engineering and sales teams.

Skills

HVAC troubleshooting

Electrical systems

Reading schematics

Customer service

Self-motivated

Education

Trade qualification in HVAC/Refrigeration

Job description

About the Role

Our client, a leading provider of industrial and commercial climate control systems, is seeking a highly skilled and dedicated Field Service Technician specializing in HVAC systems to join their dynamic team in Pietermaritzburg, KwaZulu-Natal . This is a critical role focused on ensuring the optimal performance and longevity of complex HVAC installations for a diverse range of clients. You will be the frontline representative, providing expert technical support, troubleshooting, and maintenance services. The ideal candidate possesses a deep understanding of refrigeration cycles, electrical systems, and air handling units, coupled with exceptional problem-solving skills and a commitment to customer satisfaction. This position demands a proactive approach to identifying potential issues and implementing effective solutions, often under time-sensitive conditions. The role involves regular site visits and direct interaction with clients, requiring strong communication and interpersonal abilities. We are looking for an individual who is passionate about delivering high-quality workmanship and contributing to the efficiency and reliability of our client's critical infrastructure. Your expertise will be vital in maintaining operational continuity and client trust.

Key Responsibilities

• Diagnose, troubleshoot, and repair a wide range of HVAC systems, including commercial chillers, air conditioning units, and ventilation systems.
• Perform routine maintenance, preventative servicing, and system checks to ensure optimal operation and prevent breakdowns.
• Install and commission new HVAC equipment according to manufacturer specifications and client requirements.
• Interpret technical manuals, blueprints, and schematics to guide installation and repair processes.
• Conduct thorough system inspections, identify potential faults or inefficiencies, and recommend appropriate solutions.
• Maintain accurate records of all service calls, repairs, and maintenance activities using the company's designated software.
• Manage inventory of spare parts and tools, ensuring adequate stock levels for service needs.
• Adhere to all safety regulations, company policies, and industry best practices during service operations.
• Provide technical guidance and support to clients, explaining system functionality and maintenance schedules.
• Collaborate with the engineering and sales teams to ensure seamless project delivery and client satisfaction.

Requirements

• Proven experience as an HVAC Technician or similar role, with a strong understanding of mechanical and electrical systems.
• Relevant trade qualification or certification in HVAC, refrigeration, or a related field is essential.
• Proficiency in reading and interpreting technical diagrams, blueprints, and schematics.
• Demonstrated ability to troubleshoot complex HVAC issues and implement effective repair strategies.
• Experience with a variety of HVAC equipment from different manufacturers.
• Excellent diagnostic and problem-solving skills.
• Strong knowledge of safety procedures and protocols applicable to the trade.
• Ability to work independently and manage time effectively to meet service deadlines.
• Good physical condition to handle manual labor, including lifting and working in various environmental conditions.
• Valid driver's license and a clean driving record.
• Excellent communication and customer service skills.
• Reside within or be willing to relocate to the Pietermaritzburg, KwaZulu-Natal area.

Benefits

• Competitive annual salary package.
• Opportunities for professional development and advanced training in HVAC technologies.
• Company vehicle provided for site visits and client interactions.
• Access to a comprehensive benefits package, including medical aid and retirement fund contributions.
• Generous annual leave allowance and paid public holidays.
• A supportive and collaborative team environment with a focus on employee growth.
• Tools and equipment provided for all job-related tasks.
• Potential for performance-based bonuses and incentives.
• Exposure to a wide array of cutting-edge HVAC technologies and projects.
• Career advancement opportunities within a growing organization.