Field Service Technician - Automation Systems

Placements24; George; Híbrido; ZAR 248.000 - 358.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Overtime pay

Company vehicle

Fuel card

Mobile phone

Training

Health benefits

Career growth

Descripción de la vacante

Placements24 in George, Western Cape is seeking a skilled Field Service Technician to service industrial automation systems on-site. You will install, maintain, and repair robotics, PLCs, HMIs, and conveyors, while ensuring minimal disruption to client operations and building strong client relationships.

The role requires reading schematics, troubleshooting electro-mechanical issues, and providing on-site training.

Formación

• 5+ years hands-on experience with industrial automation systems.
• Ability to read electrical and mechanical schematics and blueprints.
• Strong customer service and on-site communication skills.

Responsabilidades

• Install, maintain, and repair automation systems (robotics, PLCs, HMIs, conveyors).
• Diagnose and resolve on-site issues with minimal disruption to client operations.
• Perform scheduled preventative maintenance to ensure system reliability.
• Conduct system testing, calibration, and validation post-installation or repair.
• Provide technical training and support to client personnel.

Conocimientos

Electrical schematics

On-site support

Customer service

Time management

Troubleshooting

Robotics

Educación

National Diploma in Electrical Engineering/Mechatronics

Herramientas

Siemens PLC

Allen-Bradley PLC

Industrial robotics

Descripción del empleo

About the Role

Our client, a leading provider of advanced automation solutions, is actively searching for a dedicated and skilled Field Service Technician to service the George, Western Cape region. This role is pivotal in ensuring our clients' automated systems operate at peak performance. You will be the primary point of contact for on-site support, troubleshooting, and preventative maintenance for a diverse range of automation equipment. This is an excellent opportunity to work with innovative technologies, build strong client relationships, and contribute to the operational efficiency of businesses across George and surrounding areas. The role requires a proactive individual with a passion for technology and a commitment to delivering exceptional service in a field-based capacity.

Key Responsibilities

• Install, maintain, and repair a variety of industrial automation systems, including robotics, PLCs, HMIs, and conveyor systems.
• Diagnose and resolve complex technical issues on-site, ensuring minimal disruption to client operations.
• Perform scheduled preventative maintenance to ensure system reliability and longevity.
• Conduct system testing, calibration, and validation post-installation or repair.
• Provide technical training and support to client personnel on the operation and maintenance of automation equipment.
• Interpret technical manuals, schematics, and diagnostic data to identify root causes of problems.
• Maintain detailed service reports, documenting all work performed, parts used, and recommendations.
• Liaise with the engineering and support teams to elevate issues and share feedback for product improvement.
• Adhere strictly to all safety protocols and company procedures while on client sites.

Requirements

• A National Diploma in Electrical Engineering, Mechatronics, or a related technical field.
• Minimum of 5 years of hands-on experience with industrial automation systems, PLCs (e.g., Siemens, Allen-Bradley), and robotics.
• Proficiency in reading and interpreting electrical and mechanical blueprints and schematics.
• Demonstrated ability to troubleshoot complex electro-mechanical and software-related issues.
• Excellent customer service and communication skills, with the ability to explain technical information clearly.
• Must be comfortable traveling frequently within the Western Cape and occasionally beyond.
• A valid driver's license and a clean driving record are essential.
• Ability to work independently with minimal supervision and manage time effectively.
• Willingness to work flexible hours, including occasional evenings or weekends, as dictated by client needs.

Benefits

• Competitive hourly rate with opportunities for overtime pay.
• Provision of a company vehicle, fuel card, and mobile phone.
• Comprehensive training on new automation technologies and products.
• Health and wellness benefits package.
• A dynamic and challenging work environment with significant client interaction.
• Supportive team structure and access to technical specialists.
• Opportunities for career advancement within the automation industry.