Field Service Technical Assistant

SKG Properties; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

SKG Properties is seeking a Field Service Technical Assistant to support our team by providing on-site technical help to field service technicians. You will monitor and log assets, assist with inspections, and ensure safety compliance across HVAC, electrical, and mechanical systems.

Role requires basic mechanical/electrical knowledge, valid driver’s license, and the ability to communicate clearly with tenants and technicians.

Qualifications

• Matric is required; a technical certificate is preferred but not essential.
• Basic mechanical and electrical component knowledge.
• Capable of following strict safety protocols and company procedures.
• Willingness to undergo rapid technical training and emergencies roster.

Responsibilities

• Perform daily asset inspections (HVAC, Fire Systems, Lifts, Generators, Transformers).
• Log maintenance records and run-hour data accurately.
• Escort contractors and control site access and times.
• Communicate updates to tenants on downtime and service schedules.
• Respond to after-hours alarms and escalate critical faults.

Skills

Safety protocols

Mechanical knowledge

Electrical knowledge

Written communication

Verbal communication

Digital logging

Driver's license

Team cooperation

Education

National Senior Certificate (Matric)

Technical certificate in electrical/mechanical/building services (preferred)

Job description

Company Overview

SKG Properties specialises in the development, leasing and management of commercial and industrial real estate.

Joining us means seizing an opportunity to work in a dynamic, industry leading property company in South Africa, where ethics, customer service and teamwork are the foundation of our success.

Job Overview

We are seeking a highly motivated and skilled Field Service Technical Assistant to join our team. The successful candidate will be responsible for providing technical support and assistance to our field service technicians.

Responsibilities

• Asset Monitoring: Conduct daily inspections of HVAC, Fire Systems, Lifts, Generators, and Transformers. First-Line Response: Identify operational faults, secure hazardous areas, and immediately escalate critical failures.
• Contractor Escort: Provide site access to specialized technicians and log their arrival/departure times.
• Compliance Logging: Keep neat, accurate records of system pressure gauges, oil levels, and run-hour meters.
• Tenant Liaison: Keep commercial tenants updated on system downtime, service schedules, and repair progress.
• HVAC: Daily temperature logs and belt/filter visual checks completed on time.
• Fire Systems: Weekly testing of booster pumps, alarms, and checking clear access to escape routes.
• Lifts: Daily visual checks of lift cars, lighting, and communication intercoms.
• Generators: Weekly pre-start checks (diesel levels, battery voltage, coolant) and test runs.
• Transformers: Monthly visual inspection for oil leaks, bund wall debris, and structural damage.
• Call-out Response: Response time to after-hours critical equipment alarms or failures.
• Training & Growth: Successful completion of assigned technical asset and safety modules.

Requirements

• National Senior Certificate (Matric). Technical certificate in electrical, mechanical, or building services (preferred but not essential).
• 1 to 2 years in property maintenance.
• Proven willingness and capability to undergo rapid technical training.
• Valid driver's license.
• Basic understanding of mechanical/electrical components.
• Strong verbal and written communication.
• Ability to follow strict safety protocols.
• Basic digital literacy for logging reports.
• Compulsory participation in an after-hours emergency call-out roster.