Field Service Technician

Placements24; Bloemfontein; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Company vehicle

Travel allowances

Health insurance

Retirement fund contributions

Performance bonuses

Job summary

Placements24 in Bloemfontein seeks a dedicated Field Service Technician to install, maintain, and repair specialized equipment at customer sites across the Bloemfontein region. You will diagnose issues, perform preventative servicing, and ensure installations meet quality standards.

The role requires a technical qualification in Mechanical or Electrical Engineering, at least 3 years of field experience, strong problem-solving and customer-service skills, and a willingness to travel.

Qualifications

• Technical qualification in Mechanical or Electrical Engineering.
• Minimum 3 years of field service experience.
• Ability to read technical manuals, blueprints, and schematics.
• Excellent customer service and communication abilities.
• Willing to travel within the Bloemfontein region.

Responsibilities

• Install, configure, and test new equipment at customer locations.
• Perform routine maintenance, inspections, and preventative servicing on installed systems.
• Troubleshoot and repair malfunctioning equipment, diagnosing root causes and implementing effective solutions.
• Provide technical assistance and training to customers on equipment operation and basic maintenance.
• Maintain accurate service records, including work performed, parts used, and time spent.
• Adhere to all safety protocols and company procedures on customer premises.

Skills

Diagnostic skills

Customer service

Communication

Reading manuals/schematics

Education

Mechanical Engineering

Electrical Engineering

Related field

Job description

About the Role

Our client is seeking a dedicated and hands-on Field Service Technician to join their growing team in Bloemfontein . In this role, you will be responsible for installing, maintaining, and repairing specialized equipment at customer sites. You will provide essential technical support, diagnose issues, and ensure that all installations meet stringent quality and performance standards. This position requires strong technical aptitude, excellent problem-solving skills, and the ability to work independently while representing our client professionally. It's an excellent opportunity to build a career in a vital service role within a respected organization serving the Bloemfontein area and surrounding regions.

Key Responsibilities

• Install, configure, and test new equipment at customer locations according to specifications.
• Perform routine maintenance, inspections, and preventative servicing on installed systems.
• Troubleshoot and repair malfunctioning equipment, diagnosing root causes and implementing effective solutions.
• Provide technical assistance and training to customers on equipment operation and basic maintenance.
• Maintain accurate service records, including work performed, parts used, and time spent.
• Adhere to all safety protocols and company procedures while on customer premises.

Requirements

• A technical qualification in Mechanical Engineering, Electrical Engineering, or a related field.
• Minimum of 3 years of experience as a Field Service Technician or in a similar technical role.
• Proficiency in reading technical manuals, blueprints, and schematics.
• Strong diagnostic and problem-solving skills, with a hands-on approach to repairs.
• Excellent customer service and communication abilities.
• Must possess a valid driver's license and be willing to travel within the Bloemfontein region.

Benefits

• Competitive salary and potential for performance bonuses.
• Company vehicle, fuel card, and travel allowances provided.
• Health insurance and retirement fund contributions.
• Opportunities for on-the-job training and skill enhancement.
• A supportive work environment with a focus on career development.