Field Service Engineer - West Coast

Atlas Copco; Douglas; In loco; ZAR 300.000 - 420.000; Tempo pieno

Vantaggi offerti da questo lavoro

Culture of trust

Lifelong learning

Innovation powered by people

Comprehensive compensation andBenefits

Health and well-being

Descrizione del lavoro

Atlas Copco in South Africa seeks a Field Service Engineer to provide expert repair services for vacuum pumps and systems, ensuring peak performance and customer satisfaction. You will travel to customer sites, install, troubleshoot, and document activities while upholding safety standards.

Ideal candidates have 1–2 years in a service role in a technical environment, strong English communication, and a valid driver’s license.

Competenze

• High school diploma or equivalent with technical training in electrical, hydraulics, and/or pneumatics; HVAC knowledge preferred.
• 1–2 years of experience maintaining and repairing mechanical and electrical equipment, preferably on vacuum pumps/systems.
• Aspiration to stay up to date with the latest technical developments.
• Experience in a service position in an industrial and highly technical environment.
• Able to work independently with strong self-management and professionalism; computer proficiency for communications, research, work orders, and programming controllers; excellent customer service and communication.
• Must be fluent in English and have a valid driver’s license.
• Able to lift up to 50 lbs and work in industrial environments including extreme temperatures with continuous walking, reaching, bending, and kneeling.
• Extensive travel to customer locations, including overnight travel; rotating on-call schedule evenings, weekends, and holidays.

Mansioni

• Report into the Field Service Manager.
• Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various vacuum pumps and systems; diagnose issues to prevent downtime.
• Perform installations, ensure safety compliance, and document activities.
• Be the on-site contact, providing service recommendations and addressing customer needs promptly.

Conoscenze

Electrical troubleshooting

Hydraulics & Pneumatics

Vacuum pump repair

Customer service

English fluency

Formazione

High school diploma

Technical electrical/mechanical training

Strumenti

Field service tools

HVAC knowledge

Driver's license

Descrizione del lavoro

Your role

Your mission as the Field Service Engineer is to provide expert repair services for our vacuum pumps and systems, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies.

You will

• Report into the Field Service Manager.


• Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various vacuum pumps and systems. You will also diagnose any issues to prevent equipment downtime.


• Perform installations, ensure safety compliance, and document activities.


• Be the on-site contact, providing service recommendations and addressing customer needs promptly.

Qualifications

• High school diploma or equivalent required with technical training in electrical, hydraulics, and/or pneumatics perferred. Knowledgeable of HVAC preferred.


• You have 1-2 years of experience, maintaining and repairing various types of mechanical and electrical equipment, preferably on vacuum pumps or systems.


• Aspiration to keep up to date with the latest technical developments


• Experience in a service position in an industrial and highly technical environment


• Able to work independently with strong self-management and professionalism. Able to complete work within assigned deadlines. Computer proficiency as required for communicaiton, research, work orders and programming various controllers. Excellent customer service and communication skills (verbal and written).


• Must be fluent in English and have a valid driver's license.


• Must be able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temerature with continuous walking, reaching, bending, and kneeling.


• Extensive travel to customer locations, including out-of-town and overnight travel. Available for a rotating schedule of on-call work on evenings, weekends, and holidays.

In return, we offer

• Culture of trust and accountability


• Lifelong learning and career growth


• Innovation powered by people


• Comprehensive compensation and benefits


• Health and well-being

Job location

You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area territory.

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