Field Service Engineer - Automation

Placements24; Klerksdorp; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Company vehicle

Travel expense reimbursement

Health insurance

Job summary

Placements24 in South Africa seeks a Field Service Engineer to install, commission, and service industrial automation equipment at client sites around Klerksdorp. You will travel extensively within the region, performing diagnostics and on-site technical support to ensure maximum uptime.

The role requires a Diploma/Bachelor in Electrical Engineering or Mechatronics, 4+ years in field service, and strong PLC/robotics skills, with proficiency in Siemens and Allen-Bradley systems and reading

Qualifications

• Diploma or Bachelor’s degree in Electrical Engineering, Mechatronics, or a related technical field.
• 4+ years experience as Field Service Engineer or similar technical support role.
• Strong hands-on experience with industrial automation, PLCs, robotics; mechanical and electrical reading skills.

Responsibilities

• Install, commission, and service industrial automation equipment including robotics, PLCs, and HMI systems.
• Perform preventative maintenance, diagnostics, and troubleshooting to resolve issues promptly.
• Provide on-site technical support and training to clients on operation and maintenance of equipment.
• Document service activities with detailed reports on repairs and client interactions.
• Collaborate with internal engineering and sales teams to ensure customer satisfaction and identify upgrade opportunities.

Skills

Industrial automation

PLC programming

Robotics

Electrical schematics

Education

Diploma/Bachelor in Electrical Engineering or Mechatronics

Tools

Siemens PLCs

Allen-Bradley PLCs

Job description

About the Role

Our client, a leading provider of industrial automation solutions, is seeking a dedicated Field Service Engineer to support their operations in and around Klerksdorp. In this critical role, you will be responsible for the installation, maintenance, and repair of complex automation systems at client sites. Your expertise will be vital in ensuring maximum uptime and performance of automated machinery and processes. This is a hands-on, customer-facing position requiring significant travel within the region, offering the chance to work with cutting-edge technology and build strong client relationships within various industrial sectors.

Key Responsibilities

• Install, commission, and service industrial automation equipment, including robotics, PLCs, and HMI systems.
• Perform preventative maintenance, diagnostics, and troubleshooting to identify and resolve technical issues promptly.
• Provide on-site technical support and training to clients on the operation and maintenance of equipment.
• Document service activities, including detailed reports on repairs, maintenance, and client interactions.
• Collaborate with the internal engineering and sales teams to ensure customer satisfaction and identify opportunities for system upgrades.
• Adhere to strict safety protocols and environmental regulations at all client sites.

Requirements

• Diploma or Bachelor's degree in Electrical Engineering, Mechatronics, or a related technical field.
• Minimum of 4 years of experience as a Field Service Engineer or in a similar technical support role.
• Strong hands-on experience with industrial automation systems, PLC programming (e.g., Siemens, Allen-Bradley), and robotics.
• Proficiency in reading electrical schematics, P&IDs, and mechanical drawings.
• Excellent customer service, communication, and problem-solving skills.
• Willingness to travel extensively within the assigned territory and occasionally internationally.

Benefits

• Competitive salary based on experience and qualifications.
• Company vehicle, fuel card, and travel expense reimbursement.
• Comprehensive health, dental, and vision insurance plans.
• Paid training programs and certifications to enhance technical skills.
• Opportunity to work with diverse industrial clients and advanced automation technologies.