Field Representative

MacBan Direct Marketing; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

MacBan Direct Marketing in Cape Town is seeking a Field Representative to engage directly with customers, promote products, and build a strong brand presence in the local market. You will work in a field-based role, travel within the Cape Town area as required, and collaborate with the team to meet sales targets while delivering excellent customer service.

This position offers growth opportunities in sales, customer engagement, and potential leadership as you develop product knowledge and build

Qualifications

• Grade 12 / Matric is required.
• Strong verbal communication and interpersonal skills.
• Willingness to work in the field and travel within Cape Town.

Responsibilities

• Represent the company professionally during field-based marketing and sales activities.
• Engage directly with potential customers to introduce products and services.
• Build positive relationships with customers and maintain a strong brand presence in assigned areas.
• Promote products and services in a clear, accurate, and engaging manner.
• Identify customer needs and provide suitable product or service recommendations.
• Meet individual and team performance targets related to customer engagement and sales.
• Gather market feedback and share insights on customer trends, competitor activity, and opportunities.
• Maintain accurate records of daily activities, customer interactions, and outcomes.
• Participate in team meetings, training sessions, and ongoing development activities.
• Ensure all customer interactions reflect company values and service standards.

Skills

Verbal communication

Interpersonal skills

Time management

Team player

Self-motivated

Education

Matric/Grade 12

Job description

Field Representative

Location

Cape Town, South Africa

Key Responsibilities

• Represent the company professionally during field-based marketing and sales activities
• Engage directly with potential customers to introduce products and services
• Build positive relationships with customers and maintain a strong brand presence in assigned areas
• Promote products and services in a clear, accurate, and engaging manner
• Identify customer needs and provide suitable product or service recommendations
• Meet individual and team performance targets related to customer engagement and sales
• Gather market feedback and share insights on customer trends, competitor activity, and opportunities
• Maintain accurate records of daily activities, customer interactions, and outcomes
• Participate in team meetings, training sessions, and ongoing development activities
• Ensure all customer interactions reflect company values and service standards

Requirements

• Must have Grade 12 / Matric
• Strong verbal communication and interpersonal skills
• Confident, approachable, and professional when interacting with customers
• Ability to work independently as well as part of a team
• Good time management and organizational skills
• Target-driven with a positive and resilient attitude
• Willingness to work in the field and travel within the Cape Town area as required
• Basic administrative and reporting skills
• Ability to quickly learn product knowledge and communicate it effectively

Nice to Have

• Experience in face-to-face sales or promotions
• Familiarity with direct marketing environments
• Customer engagement or brand ambassador experience

Working Environment

This is a field-based role suited to someone who enjoys being active, meeting new people, and working in a customer-focused environment. The position offers the opportunity to develop practical sales, communication, and relationship-building skills while contributing directly to business growth.

Growth Opportunity

This role offers a strong foundation for candidates interested in developing a career in sales, customer engagement, marketing, or team leadership. High-performing Field Representatives may have opportunities to grow into roles with greater responsibility as they build experience and deliver results.