Field Network Leader & Contractor Coordinator

Herotel Telecoms (Pty) Ltd; South Africa; On-site; ZAR 971,000 - 1,457,000; Full time

Benefits offered by this job

Group Risk Benefits

Medical Benefits

Health and Lifestyle Programmes

Exposure to dynamic workplace

Internal academy

Job summary

Herotel Telecoms (Pty) Ltd is seeking a Contractor Coordinator to lead contractor teams in Tonga, ensuring high-quality installations and field support in line with Herotel standards. You will own the network from POP to the customer premises, directing daily plans and coordinating resources.

You will coach teams, manage KPIs, and align area operations with regional strategies while travelling as required. A Grade 12 and strong telecom background are essential; leadership is a must.

Qualifications

• Minimum 5 years' experience in a telecommunications technical environment.
• Strong understanding of network infrastructure and Herotel operational standards.
• Proven leadership and contractor management experience.
• Strong communication skills, both written and verbal.
• Valid driver’s licence and willingness to travel.
• Bachelor’s Degree or Diploma in a related field will be advantageous.

Responsibilities

• Oversee the physical network infrastructure within your assigned area.
• Ensure correct deployment, health, and maintenance of infrastructure and installations at customer premises.
• Act as custodian of the network from POP to the customer’s internal network.
• Partner with the Area Manager to own the customer’s experience on the network.
• Convert business and tactical goals into clear monthly and daily operational plans.
• Participate in Level-2 Value Chain MOS collaboration to resolve flow and operational challenges.
• Manage contractor teams by ensuring daily execution plans are developed, shared, and executed; resources are available; clear activity lists and expectations are communicated; performance measured by KPIs.

Skills

Contractor management

Leadership

Communication

Project planning

Problem-solving

Decision making

Stress management

Travel readiness

Education

Grade 12

Bachelor’s Degree or Diploma in related field

Job description

Herotel Telecoms (Pty) Ltd is seeking a Contractor Coordinator to lead contractor teams in Tonga, ensuring high-quality installations and field support in line with Herotel standards. You will own the network from POP to the customer premises, directing daily plans and coordinating resources.

You will coach teams, manage KPIs, and align area operations with regional strategies while travelling as required. A Grade 12 and strong telecom background are essential; leadership is a must.