Fibre & Wireless Field Technician – Growth Path

Herotel Telecoms (Pty) Ltd; Cradock; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Exposure to a dynamic workplace

Internal academy progression

Friendly, team-driven environment

Group Risk Benefits

Medical Benefits

Health and Lifestyle Programmes

Job summary

Herotel Telecoms (Pty) Ltd in Cradock is seeking a hands-on Junior Field Technician to perform fibre and wireless installations, repairs and callouts across our networks. You will set up CPE, run cables, troubleshoot basic network issues and ensure quality and safety standards are met.

The role emphasizes customer service, accurate documentation, and adherence to SOPs. You will work closely with the Team Leader, be prepared for overtime and on-site work at heights, with training provided through

Qualifications

• Grade 12 qualification required.
• Minimum 1 year Fibre Optic splicing experience.
• Minimum 1 year RF/Wireless experience.
• Knowledge of network structures and crimping techniques.
• Basic networking knowledge and computer literacy.
• Valid driver’s licence with clean driving record.
• Physically able to work in demanding environments and at heights.

Responsibilities

• Perform standard Fibre and Wireless installations including CPE setup.
• Troubleshoot Fibre and Wireless networks, including testing.
• Prepare for daily jobs by checking stock and maintaining equipment.
• Complete accurate job cards and documentation for invoicing.
• Work overtime, weekends and callouts when required.

Skills

Technically minded

Customer service experience

Strong manual dexterity

Good analytical and problem-solving-sk

Effective planning and organisational

Physically demanding environments

Education

Grade 12 qualification

Tools

Fibre splicing equipment

OTDR

Job description

Herotel Telecoms (Pty) Ltd in Cradock is seeking a hands-on Junior Field Technician to perform fibre and wireless installations, repairs and callouts across our networks. You will set up CPE, run cables, troubleshoot basic network issues and ensure quality and safety standards are met.

The role emphasizes customer service, accurate documentation, and adherence to SOPs. You will work closely with the Team Leader, be prepared for overtime and on-site work at heights, with training provided through