Senior Field Technician: Fibre & Wireless Lead

Herotel; Vrystaat; On-site; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Group Risk Benefits

Medical Benefits

Health and Lifestyle Programmes

Job summary

Herotel is seeking a Senior Field Technician in Harrismith, Free State to lead advanced fibre and wireless installations, repairs and site surveys across our networks. You will mentor junior technicians, ensure safety and quality standards, and coordinate with Team Leaders and Schedulers to deliver on-time, cost-aware service.

The role requires hands-on field expertise and a Grade 12, with 2+ years in fibre splicing and RF/wireless.

Qualifications

• Grade 12 qualification.
• 2+ years Fibre Optic splicing experience.
• 2+ years RF/Wireless experience.
• Advanced networking knowledge (advantageous).
• Experience with fibre troubleshooting tools such as OTDR and fusion splicing equipment.
• Proficiency in fibre termination and fusion splicing techniques.
• Strong working knowledge of hand and power tools.
• Advanced computer skills.
• Technical training in Electronics, IT, Networking, VoIP or related fields (advantageous).
• Valid driver's licence.
• Strong analytical and problem-solving skills.
• Strong leadership and mentoring ability.

Responsibilities

• Lead advanced fibre and wireless installations, repairs and site surveys.
• Perform preventative maintenance and inspections alongside RF and Fibre teams.
• Execute advanced fibre troubleshooting including splicing, testing and dome management.
• Perform wireless troubleshooting including signal testing, bandwidth validation and CPE optimisation.
• Resolve advanced network issues such as IP conflicts, firewall and routing problems.
• Install and configure advanced VoIP systems.
• Maintain accurate project, safety and SHER/OHS documentation.
• Ensure equipment is maintained and stock is available for scheduled work.
• Conduct detailed site surveys including signal confirmation, throughput testing and fibre termination validation.
• Document findings with accurate reporting and photographic evidence.
• Troubleshoot and resolve on-site callouts efficiently while communicating cost implications where applicable.
• Perform fibre and wireless CPE installations including internal and external cable runs.
• Complete firmware upgrades, quality control checks and job card documentation.
• Work closely with Team Leaders and Schedulers to ensure seamless execution.
• Provide excellent customer service and ensure client satisfaction before leaving site.
• Mentor and guide junior technicians and assistants.
• Work overtime, weekends and emergency call-outs when required.
• Operate safely in physically demanding environments including heights and confined spaces.

Skills

Fibre splicing

RF/Wireless

Advanced networking

Fibre troubleshooting tools

Fibre termination techniques

Hand and power tools

Advanced computer skills

VoIP knowledge

Driver's license

Analytical/problem-solving

Leadership & mentoring

Detail-oriented

Physical stamina

Education

Grade 12

Electronics/IT/Networking/VoIP training (adv)

Tools

OTDR

Fusion splicing equipment

Job description

Herotel is seeking a Senior Field Technician in Harrismith, Free State to lead advanced fibre and wireless installations, repairs and site surveys across our networks. You will mentor junior technicians, ensure safety and quality standards, and coordinate with Team Leaders and Schedulers to deliver on-time, cost-aware service.

The role requires hands-on field expertise and a Grade 12, with 2+ years in fibre splicing and RF/wireless.