Farm-to-Table Floor Manager — Cape Town Opening

HotelJobs; Cape Town; On-site; ZAR 203,000 - 243,000; Full time

Job summary

HotelJobs in Cape Town is seeking an experienced Floor Manager to join a new farm-to-table restaurant opening in Foreshore, Cape Town, with an immediate start available.

You will lead front-of-house operations, develop staff, and ensure premium service, while working closely with kitchen and management to deliver a warm, authentic dining experience.

The role requires strong leadership, excellent guest relations, and a hands-on leadership approach in a premium dining environment.

Qualifications

• Strong understanding of front-of-house restaurant operations.
• Excellent leadership and team management skills.
• Strong communication and interpersonal abilities.
• Ability to work effectively in a fast-paced environment.
• Excellent organisational and problem-solving skills.
• Strong attention to detail.
• Good understanding of customer service excellence.
• Confident handling guest concerns and operational challenges.

Responsibilities

• Oversee all front-of-house operations during service.
• Ensure smooth daily restaurant operations and service delivery.
• Lead service periods and maintain exceptional guest experience standards.
• Manage bookings, seating plans, and table allocations.
• Ensure opening and closing procedures are completed correctly.
• Monitor restaurant presentation, cleanliness, and ambience.
• Identify opportunities to improve operational efficiency and service quality.
• Support management in achieving operational and financial targets.
• Deliver exceptional hospitality and guest service at all times.
• Welcome and engage with guests professionally.
• Handle guest feedback and special requests effectively.
• Build relationships with regular customers.
• Ensure guests receive attentive, knowledgeable service.
• Monitor service quality and guest satisfaction throughout shifts.
• Lead, motivate, and support front-of-house staff.
• Assist with staff recruitment and onboarding.
• Conduct training and coaching to maintain service excellence.
• Monitor staff performance and provide feedback.
• Create a positive, professional, team-focused environment.
• Assist with scheduling and shift planning.
• Ensure team presentation and conduct.

Skills

Front-of-house operations

Leadership

Communication

Organisation

Attention to detail

Guest service

Job description

HotelJobs in Cape Town is seeking an experienced Floor Manager to join a new farm-to-table restaurant opening in Foreshore, Cape Town, with an immediate start available.

You will lead front-of-house operations, develop staff, and ensure premium service, while working closely with kitchen and management to deliver a warm, authentic dining experience.

The role requires strong leadership, excellent guest relations, and a hands-on leadership approach in a premium dining environment.