Family Support & Resilience Counselor (Field-Based)

Placements24; Benoni; On-site; ZAR 167,000 - 290,000; Full time

Benefits offered by this job

Medical benefits

Retirement benefits

Professional development

Team environment

Travel allowance

Job summary

Placements24 in Benoni, Gauteng, is seeking a compassionate Family Support Officer to assist families in navigating challenges and building resilience within the local community.

You will provide guidance, coordinate services, and support child and family well-being through direct engagement and referral networks. This role emphasizes empathy, communication, and culturally sensitive practice in a community context.

Qualifications

• Degree or Diploma in Social Work, Psychology, or a related field.
• Experience working directly with families in a support or counseling capacity.
• Strong understanding of child development, family systems, and crisis intervention techniques.
• Excellent communication, active listening, and empathic skills.
• Ability to build rapport with families from diverse backgrounds in Benoni.

Responsibilities

• Conduct home visits and assessments to understand family dynamics and needs.
• Develop and implement tailored support plans with families.
• Provide counseling and emotional support to family members.
• Connect families with community services (education, health, financial aid).
• Facilitate family group sessions and workshops on well-being topics.
• Maintain confidential case files and document progress.

Skills

Communication

Active listening

Empathy

Rapport building

Education

Degree or Diploma in Social Work/ Psychology

Related field diploma/degree

Job description

Placements24 in Benoni, Gauteng, is seeking a compassionate Family Support Officer to assist families in navigating challenges and building resilience within the local community.

You will provide guidance, coordinate services, and support child and family well-being through direct engagement and referral networks. This role emphasizes empathy, communication, and culturally sensitive practice in a community context.