FAIS Banking Advisor: Build Relationships & Deliver Solutions

Firstrand Bank Limited; Gauteng; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Firstrand Bank Limited in Gauteng invites applications for a Branch Advisor role in a high-volume retail banking environment. You will deliver compliant financial advice, build trust with clients and promote channel usage aligned with policy and TCF.

The position focuses on understanding client needs, providing suitable product solutions, maintaining accurate records, and achieving personal and branch targets within FAIS and FICA guidelines.

Qualifications

• FAIS, TCF and client-centric advice principles are required.
• Proven ability to meet sales, service and compliance targets.
• Minimum 1–3 years in customer-facing environments within financial services.

Responsibilities

• Provide compliant, professional financial advice to clients in a high-volume branch.
• Build and manage long-term client relationships to support retention and growth.
• Maintain accurate client records and complete documentation.
• Achieve individual and branch sales and service targets.
• Stay updated on industry trends and product knowledge.

Skills

Client-centric advice

Sales targets

Communication skills

Agile / Flexible

Education

NQF Level 5 Certificate in Banking, FAIS

Job description

Firstrand Bank Limited in Gauteng invites applications for a Branch Advisor role in a high-volume retail banking environment. You will deliver compliant financial advice, build trust with clients and promote channel usage aligned with policy and TCF.

The position focuses on understanding client needs, providing suitable product solutions, maintaining accurate records, and achieving personal and branch targets within FAIS and FICA guidelines.