FAIS Branch Advisor — Client-Centric Banking Solutions

RMB Nigeria Limited; Vryheid; On-site; ZAR 558,000 - 692,000; Full time

Job summary

FNB Points of Presence in Vryheid seeks a Branch Advisor to deliver compliant financial advice in a high-volume branch. You will build enduring client relationships, educate customers on the right channels, and drive sales and service targets while maintaining accurate records.

The role requires FAIS and TCF awareness, a customer-focused mindset, and strong communication skills in a dynamic environment.

Qualifications

• Experience interpreting FAIS and TCF guidelines in a customer-facing role.
• Proven ability to meet sales, service and compliance targets.
• Strong interpersonal and client-centric advisory skills.

Responsibilities

• Provide compliant, professional financial advice in a high-volume branch environment.
• Build and manage long-term client relationships to support retention and growth.
• Educate clients on suitable banking channels and product solutions.
• Maintain accurate client records and documentation in line with policy.

Skills

Client relationships

Sales targets

Excellent communication

FAIS knowledge

TCF understanding

Education

NQF Level 5 Certificate in Banking or related

Job description

FNB Points of Presence in Vryheid seeks a Branch Advisor to deliver compliant financial advice in a high-volume branch. You will build enduring client relationships, educate customers on the right channels, and drive sales and service targets while maintaining accurate records.

The role requires FAIS and TCF awareness, a customer-focused mindset, and strong communication skills in a dynamic environment.