FAIS Branch Advisor: Grow Client Relationships

Fnbnamibia; Pretoria; On-site; ZAR 507,000 - 688,000; Full time

Job summary

FNB is seeking a Branch Advisor in Pretoria to deliver compliant financial guidance in a high-volume branch. You will focus on understanding client needs, offering appropriate product solutions, and growing relationships while adhering to FAIS and TC F rules.

Join a team that values customer service, ethics, and ongoing professional growth, with opportunities to contribute to sustainable business performance in a dynamic banking environment.

Qualifications

• NQF Level 5 Certificate in Banking or related field.
• 1–3 years of client-facing experience in financial services.
• Strong knowledge of FAIS, TCF, and compliance requirements.

Responsibilities

• Build and manage long-term client relationships and retention.
• Provide compliant financial advice in a high-volume branch.
• Educate customers on the right channels and services.
• Maintain accurate client records and meet sales targets.

Skills

Client relationships

Customer service

FAIS & TCF knowledge

Sales targets

Communication

Problem solving

Teamwork

Education

NQF Level 5 Certificate in Banking

NQF Level 5 Certificate in Customer Service

Business Administration certificate

Job description

FNB is seeking a Branch Advisor in Pretoria to deliver compliant financial guidance in a high-volume branch. You will focus on understanding client needs, offering appropriate product solutions, and growing relationships while adhering to FAIS and TC F rules.

Join a team that values customer service, ethics, and ongoing professional growth, with opportunities to contribute to sustainable business performance in a dynamic banking environment.