Face-to-Face Fundraiser - Century City, Cape Town

Impact HR; Wes-Kaap; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Impact HR is seeking a Face-to-Face Fundraiser to engage the public in person, raise funds, and grow donor numbers. You will represent the organization professionally, build rapport, and address questions and concerns.

Core duties include meeting fundraising targets, recruiting two or more new monthly donors daily, and providing feedback to the team leader. Flexibility with shifts and strong teamwork are essential.

Qualifications

• Ability to meet fundraising targets and deadlines.
• Face-to-face fundraising/sales experience.
• Experience working in teams and taking leadership roles.
• Excellent oral communication to be inspiring and persuasive.
• Outgoing personality with a positive attitude.
• Self-confidence and conviction – leadership in difficult situations.
• Ability to work unsupervised, professionalism, reliability, and punctuality.
• Must be a team player.
• Flexibility to commit to changing shifts.

Responsibilities

• Engage with the public in person to recruit donors and raise funds.
• Achieve fundraising targets individually (2+ new monthly donors daily).
• Provide regular feedback to the team leader on daily/weekly objectives.
• Align targets with the fundraising strategy and KPI goals.
• Assist with training and motivate team members; debrief with the leader.
• Maintain daily/weekly performance forms and timesheets.

Skills

Fundraising targets

Face-to-face sales

Team leadership

Oral communication

Outgoing personality

Self-confidence

Reliability & punctuality

Team player

Flexible shifts

Adaptability

Job description

As a Face-to-Face Fundraiser, your primary responsibility will be to engage with the public in person in order to raise funds and awareness for our organization. You will be actively seeking out potential donors, informing them about our cause, and inspiring them to make a donation or become a supporter of our organization. You will be representing our organization in a positive and professional manner, building rapport with members of the public, answering questions and addressing any concerns they may have.

Responsibilities

Deliveries

1. Achieving fundraising targets individually by recruiting two or more new monthly donors daily.
2. Aligning fundraising targets in conjunction with the existing strategy. The targets set to address the key management targets: 10 validated sign-ups per week, age (30+), and average gift (ZAR 300+).
3. Providing regular feedback on set daily and/or weekly objectives to the team leader.
4. The objectives can consist of key performance indicators (sign-ups per hour, average gift) as well as qualitative targets (focusing on stopping certain groups of people, improving the script, objections handling, etc.)

Coordination and communication

1. Assist with ensuring that fellow team members’ numbers and performance standards are sufficient to meet fundraising targets.Assist with the training of your new team members with the support of the team leader.Assist with keeping fellow team members motivated and energized to perform at their best.
2. Debrief with the team and team leader regularly to address areas of concern.
3. Maintain daily communication with team members to ensure you are all on the same page
4. Ensure company's standards and job expectations are met.

Administration

Completing daily/weekly performance forms to be submitted to the team leader upon request. In time sheets accurately on a daily basis for submission to the team leader at the end of every shift

Skills and Requirements

• Ability to meet fundraising targets and work with deadlines.
• Face-to-face fundraising/sales experience.
• Experience working in teams and taking leadership roles.
• Excellent oral communication skills to be inspiring and persuasive.
• Outgoing personality with a positive attitude.
• Self-confidence and conviction – the ability to take leadership roles in difficult situations without becoming disparaged.
• Ability to work unsupervised professionalism, reliability, and punctuality.
• Must be a team player.
• Ability to commit to continuously changing shifts.