F&B Supervisor — Lead Service & Training (Cape Town)

eJobDesign; Cape Town; On-site; ZAR 167,000 - 234,000; Full time

Job summary

eJobDesign is seeking a Food & Beverage Supervisor for a premier Newlands hotel in Cape Town. You will assist in managing restaurant outlets, ensure service standards are met, and coordinate staff during service to deliver personalised guest experiences.

You will train, motivate and supervise the team, work with other departments, and help plan events. A hospitality qualification and at least 1 year in a 4/5-star setting are preferred, with a focus on hygiene and guest satisfaction.

Qualifications

• Hospitality qualification required.
• Minimum 1 year restaurant experience in a 4/5* upmarket establishment.
• Clean credit check.
• Satisfactory criminal record, subject to assessment of the nature, severity, relevance, and recency of any offence.

Responsibilities

• Maintain high service standards to ensure guest satisfaction.
• Respond promptly to guest feedback and tailor dining experiences to meet individual preferences.
• Manage the smooth flow of service while upholding hygiene and safety standards.
• Ensure all operational tasks are executed efficiently and effectively.
• Train, motivate, and supervise staff to maintain a high-performing team.
• Work closely with other hotel departments to align restaurant services with overall operations.
• Execute restaurant-related events to ensure guest experiences.

Skills

MS365

Micros

Verbal & written communication

Food & beverages knowledge

Team leadership

Selling skills

Client-focused

Directing

Devotion to Quality

Performing under Pressure

Cooperation

Providing Feedback

Planning

Results-oriented

Education

Hospitality Qualification Level NQF 5-7

WSET Level 1 – advantageous

Tools

MS365

Micros

Job description

eJobDesign is seeking a Food & Beverage Supervisor for a premier Newlands hotel in Cape Town. You will assist in managing restaurant outlets, ensure service standards are met, and coordinate staff during service to deliver personalised guest experiences.

You will train, motivate and supervise the team, work with other departments, and help plan events. A hospitality qualification and at least 1 year in a 4/5-star setting are preferred, with a focus on hygiene and guest satisfaction.