F&B Supervisor: Lead Front-of-House & Guest Experience

The Capital Hotels & Apartments; Sandton; On-site; ZAR 180,000 - 240,000; Full time

Job summary

The Capital Hotels & Apartments in Sandton is seeking an experienced F&B Supervisor to lead daily operations across the Restaurant, Bar, Room Service and Functions. You will supervise front-of-house and act as second-in-command to the F&B Manager when needed.

Ideal candidates hold Matric, a Hospitality qualification, and 1–2 years of supervisory F&B experience, with a hands-on, guest-focused approach and calm under pressure to uphold service excellence.

Qualifications

• Matric
• Hospitality qualification or similar
• 1-2 years proven Food and Beverage supervisory experience
• Hands on problem solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Friendly, courteous and service-orientated
• Ability to work as part of a team, as well as independently
• Effective communication with staff and Guests
• Honest and trustworthy with great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

Responsibilities

• Supervise and coordinate daily activities for the Restaurant, Bar/s, Room Service, Conferencing and Functions
• Front-of-house supervision and guest service leadership
• Second-in-charge to the F&B Manager and lead in their absence

Skills

Hands on problem solving

Customer service

Communication

Interpersonal skills

Team leadership

Attention to detail

Presentable/Professional appearance

Proactive in approach

Independent worker

Leadership skills

Education

Matric

Hospitality qualification

Job description

The Capital Hotels & Apartments in Sandton is seeking an experienced F&B Supervisor to lead daily operations across the Restaurant, Bar, Room Service and Functions. You will supervise front-of-house and act as second-in-command to the F&B Manager when needed.

Ideal candidates hold Matric, a Hospitality qualification, and 1–2 years of supervisory F&B experience, with a hands-on, guest-focused approach and calm under pressure to uphold service excellence.