Food & Beverage Supervisor

eJobDesign; Cape Town; On-site; ZAR 167,000 - 234,000; Full time

Job summary

eJobDesign is seeking a Food & Beverage Supervisor for a premier Newlands hotel in Cape Town. You will assist in managing restaurant outlets, ensure service standards are met, and coordinate staff during service to deliver personalised guest experiences.

You will train, motivate and supervise the team, work with other departments, and help plan events. A hospitality qualification and at least 1 year in a 4/5-star setting are preferred, with a focus on hygiene and guest satisfaction.

Qualifications

• Hospitality qualification required.
• Minimum 1 year restaurant experience in a 4/5* upmarket establishment.
• Clean credit check.
• Satisfactory criminal record, subject to assessment of the nature, severity, relevance, and recency of any offence.

Responsibilities

• Maintain high service standards to ensure guest satisfaction.
• Respond promptly to guest feedback and tailor dining experiences to meet individual preferences.
• Manage the smooth flow of service while upholding hygiene and safety standards.
• Ensure all operational tasks are executed efficiently and effectively.
• Train, motivate, and supervise staff to maintain a high-performing team.
• Work closely with other hotel departments to align restaurant services with overall operations.
• Execute restaurant-related events to ensure guest experiences.

Skills

MS365

Micros

Verbal & written communication

Food & beverages knowledge

Team leadership

Selling skills

Client-focused

Directing

Devotion to Quality

Performing under Pressure

Cooperation

Providing Feedback

Planning

Results-oriented

Education

Hospitality Qualification Level NQF 5-7

WSET Level 1 – advantageous

Tools

MS365

Micros

Job description

Food & Beverage Supervisor | Newlands, Cape Town

(Monthly Paid) This highly acclaimed Hotel prides itself on being a respected & progressive employer brand, celebrated for our investment in employee wellness, the broader community & the environment.

This highly acclaimed Hotel prides itself on being a respected & progressive employer brand, celebrated for our investment in employee wellness, the broader community & the environment.

We are looking for a Food & Beverage Supervisor who will assist in managing the restaurant outlets, ensuring that food and beverage service standards are consistently met and will facilitate staff training to uphold these standards and manage staff performance and conduct. The F&B Supervisor will also ensure that the restaurants are prepared, fully stocked, and run efficiently during service, while monitoring and maintaining the guest experience to ensure every guest receives personalised attention and exceptional service.

Key Accountabilities

• Maintain high service standards to ensure guest satisfaction.
• Respond promptly to guest feedback and tailor dining experiences to meet individual preferences.
• Manage the smooth flow of service while upholding hygiene and safety standards.
• Ensure all operational tasks are executed efficiently and effectively.
• Train, motivate, and supervise staff to maintain a high-performing team.
• Work closely with other hotel departments to align restaurant services with overall operations.
• Execute restaurant-related events to ensure guest experiences.

Minimum Requirements

• Hospitality Qualification from an accredited academic institution Level NQF 5-7
• WSET Level 1 – advantageous
• Minimum 1 year restaurant experience in a 4/5* upmarket establishment.
• Clean credit check
• Satisfactory criminal record, subject to assessment of the nature, severity, relevance, and recency of any offence

Key Competencies

• MS365
• Micros
• Excellent verbal and written communication skills.
• Excellent knowledge of food and beverages including cocktails, wines and spirits.
• Team leadership / management.
• Selling skills.
• Client-focused
• Directing
• Devotion to Quality
• Performing under Pressure
• Cooperation
• Providing Feedback
• Planning
• Results-oriented

Employment Equity

Preference will be given to Employment Equity candidates in line with the Company’s transformation objectives in the Employment Equity Plan.

Why Apply?

• An empowering environment.
• A remuneration package including retirement and other benefits
• 21 working days leave per annum
• Training and development opportunities.