Cape Town F&B Supervisor: Lead Guest Experience

SmartRecruiters, Inc.; Cape Town; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Accor in Cape Town, South Africa is seeking an enthusiastic Food & Beverage Supervisor to lead our dining team and deliver exceptional guest experiences.

You will organize shifts, supervise service across restaurants, bars and banqueting, ensure hygiene and safety standards, and work with the F&B manager to manage stock, costs and training. The role demands strong leadership and a passion for hospitality.

Qualifications

• Minimum matric (grade 12).
• Proven experience in a food and beverage supervisory role, preferably in a high-end hospitality setting.
• Strong leadership and organisational skills.
• Ability to work under pressure and handle guest requests.

Responsibilities

• Lead and inspire the F&B team to deliver exceptional dining experiences.
• Plan and oversee shifts, staffing levels, and service quality.
• Ensure hygiene, safety, and compliance across departments.
• Monitor stock, inventory, and cost control; assist with budgets.
• Provide training and performance feedback to staff.

Skills

Food & Beverage supervision

Leadership

Guest service

Communication

Education

Matric (Grade 12)

Tools

POS systems

Inventory management

Job description

Accor in Cape Town, South Africa is seeking an enthusiastic Food & Beverage Supervisor to lead our dining team and deliver exceptional guest experiences.

You will organize shifts, supervise service across restaurants, bars and banqueting, ensure hygiene and safety standards, and work with the F&B manager to manage stock, costs and training. The role demands strong leadership and a passion for hospitality.