External Sales Representative

H Systems (Pty) Ltd.; South Africa; On-site; ZAR 360,000 - 720,000; Full time

Job summary

H Systems (Pty) Ltd. in South Africa is seeking a results-driven Sales Manager to manage and grow key accounts, source new business, and drive achievement of sales and gross profit targets.

You will lead customer relationship management, oversee administration and reporting, and ensure SHEQ Integrated Management System controls are in place across the sales function. A proven track record in B2B sales is advantageous.

Responsibilities

• Sales management
• Admin and reporting
• SHEQ integrated management system control

Job description

JOB PURPOSE
The core purpose of the role is to manage and grow key accounts, source new business, and ensure the achievement of sales and gross profit targets.

KEY PERFORMANCE AREAS

• Customer Relationship Management.
• Administration and Reporting.
• SHEQ Integrated Management System control.

MAIN RESPONSIBILITIES

• SALES MANAGEMENT
  
  • New customer management
    • Source and onboard new customers.
    • Actively seek out and identify potential customers or clients through various channels, such as cold calling, networking, referrals, and attending industry events.
  • Ensure achievement of sales targets.
    • Identify sales targets per customer.
    • Develop strategies to address sales requirements.
    • Manage and grow existing customer accounts.
    • Identify and recover lost sales through effective sales strategies.
    • Manage back-orders weekly.
    • Analyze customers' sales history and identify sales opportunities.
    • Drive growth of systems sales in line with targets.
  • Achieve gross profit percentage (GP%) targets.
  • Analyze the market and identify improvement and opportunity areas.
    • Identify customers not buying or stopped purchasing and increase their engagement.
    • Identify and strategize bringing new clients on board.
    • Monitor client requirements and identify opportunities to sell innovative products.
    • Ensure sufficient depth of relationships within Key Accounts to promote continuity and growth.
  • Implement solutions that deliver value and business outcomes for key clients.
    • Conduct sales presentations and product demonstrations to showcase the features, benefits, and value of the products or services being sold.
    • Manage and maintain pricing in line with company requirements.
• ADMINISTRATION AND REPORTING
  
  • Complete sales and demand forecasts and analyze actual sales for different market segments monthly.
  • Prepare sales performance reports and sales analysis.
  • Generate customer visit reports and weekly call reports.
  • Prepare quotes, sales orders, and invoices accurately and on time.
  • Coordinate stock arrangements with other branches or procurement if stock is insufficient.
  • Communicate pipeline orders or exceptional purchases to the Branch Manager and Procurement.
  • Review credit limits, request payments as required, and coordinate with the Debtors department.
  • Complete credit and COD applications with clients as required.