Export Administrator - Roodepoort

HotelJobs; Roodepoort; On-site; ZAR 240,000 - 360,000; Full time

Job summary

HotelJobs in Roodepoort, South Africa, is seeking a proactive Export Administrator to support international client accounts and coordinate shipment documentation. You will prepare quotes, invoices, and contracts, liaise with freight forwarders, and ensure compliance with trade regulations, Incoterms, and ERP workflows.

Strong organizational skills and attention to detail are essential. This role requires 1–3 years in export sales and offers opportunities to work across logistics, sales, and

Qualifications

• Diploma or Degree in Business Administration, Sales, Retail, or a related field.
• 1–3 years' experience in export sales or international trade.
• Knowledge of export procedures and international shipping documentation.
• Familiarity with Incoterms and customs regulations.
• Proficient in Microsoft Office and ERP systems.
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities with high accuracy.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Assist Export Sales Manager in managing international client accounts.
• Prepare quotations, proforma invoices, and sales contracts.
• Respond to customer enquiries via email and telephone.
• Coordinate with freight forwarders and customs brokers for compliant shipments.
• Prepare export documentation and maintain sales records.
• Provide monthly export sales reports and conduct market research as needed.

Skills

Communication

Interpersonal skills

Organizational skills

Attention to detail

Problem-solving

Education

Diploma or degree in Business Administration, Sales, Retail, or related field

Tools

ERP systems

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Leading supplier of kitchen utensils, industrial cookware, commercial kitchens & appliances to the hospitality & food service industries based in Roodepoort, Johannesburg is looking for a proactive and detail-oriented Export Administrator.

Duties:

• Sales & Customer Support:
  • Assist the Export Sales Manager in managing international client accounts.
  • Prepare quotations, proforma invoices, and sales contracts.
  • Respond to customer enquiries via email and telephone.
  • Build and maintain strong relationships with overseas distributors and customers.
  • Follow up on outstanding payments and customer accounts.
• Order Processing & Documentation:
  • Process export orders accurately using the company's ERP system.
  • Prepare and review export documentation, including commercial invoices, packing lists, certificates of origin, and bills of lading.
  • Coordinate with freight forwarders, shipping lines, and customs brokers.
  • Ensure compliance with international trade regulations and company procedures.
• Logistics Coordination:
  • Track export shipments and provide customers with delivery updates.
  • Liaise with warehouse and production teams to ensure timely dispatch.
  • Resolve shipping and documentation issues as they arise.
• Reporting & Administration:
  • Maintain accurate sales records and customer databases.
  • Prepare monthly export sales reports.
  • Conduct market research and competitor analysis.
  • Assist with documentation for international trade fairs and exhibitions.

Requirements:

• Diploma or Degree in Business Administration, Sales, Retail, or a related field.
• At least 1–3 years' experience in export sales or international trade (preferred).
• Knowledge of export procedures and international shipping documentation.
• Familiarity with Incoterms and customs regulations will be advantageous.
• Proficient in Microsoft Office (Excel, Word, and Outlook).
• Experience with ERP systems will be an added advantage.
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.High level of accuracy and attention to detail.
• Ability to work under pressure and meet deadlines.
• Customer-focused with strong problem-solving skills.