Expeditor

Smith Garb; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Smith Garb is seeking an organized and detail-oriented administrator to handle expediting, supplier coordination and end-to-end order processing. The role includes maintaining records, updating systems and liaising with internal departments to ensure timely deliveries.

The ideal candidate will have Grade 12, strong Microsoft Office skills (Excel), and demonstrated experience in administrative or procurement environments, with excellent communication and multitasking abilities.

Qualifications

• Grade 12 / Matric.
• Experience in administrative, coordination, procurement, logistics, supply chain, or similar environment.
• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Strong follow-up and task-management abilities.
• Good computer literacy, particularly Excel.
• Strong written and verbal communication skills.
• Ability to work with structured processes and procedures.
• Ability to manage multiple outstanding tasks and priorities.

Responsibilities

• Monitor outstanding purchase orders and supplier orders to keep deliveries on schedule.
• Follow up with suppliers on confirmations, availability, lead times and delivery dates.
• Identify delays and escalate issues to internal stakeholders.
• Maintain accurate records of order status and supplier commitments.
• Track outstanding orders through to completion.
• Record changes to delivery dates, quantities or order status accurately.
• Communicate delays or potential supply issues to relevant departments.
• Communicate with internal teams regarding order requirements and deliveries.
• Provide regular updates on outstanding orders and anticipated deliveries.

Skills

Administrative skills

Coordination

Follow-up

Communication skills

Attention to detail

Education

Grade 12 / Matric

Tools

Microsoft Office

Excel

Job description

Key Responsibilities

Expediting & Order Follow-Up

• Monitor outstanding purchase orders and supplier orders to ensure deliveries remain on schedule.
• Follow up consistently with suppliers regarding order confirmations, availability, lead times and expected delivery dates.
• Identify potential delays and escalate issues to the relevant internal stakeholders.
• Maintain accurate records of order status, supplier commitments and expected delivery dates.
• Track outstanding orders through to completion.
• Ensure relevant changes to delivery dates, quantities or order status are accurately recorded.
• Communicate delays or potential supply issues promptly to the relevant departments.

Supplier Coordination

• Communicate regularly with suppliers regarding outstanding orders and delivery requirements.
• Build and maintain constructive working relationships with suppliers.
• Obtain and confirm order information, delivery dates and relevant supporting documentation.
• Follow up on outstanding supplier queries and commitments.
• Assist in resolving routine supplier and order-related discrepancies.
• Maintain professional and effective communication with internal and external stakeholders.

Administration & Process Control

• Maintain accurate and up-to-date purchasing, order and supplier records.
• Capture and update information on relevant systems and spreadsheets.
• Ensure documentation is complete, accurate and properly maintained.
• Monitor outstanding actions and ensure follow-ups are completed within required timeframes.
• Assist with reporting on outstanding orders, supplier performance and delivery status.
• Maintain organised electronic and administrative records.
• Follow established company procedures and internal controls.
• Assist with general procurement, supply chain and administrative duties as required.

Internal Coordination

• Liaise with procurement, finance, warehouse, logistics and other internal departments regarding order and delivery requirements.
• Provide regular updates on outstanding orders and anticipated deliveries.
• Assist internal teams with supplier and order-related queries.
• Ensure relevant information is communicated accurately and timeously across departments.
• Escalate issues requiring management attention in accordance with established procedures.

Minimum Requirements

• Grade 12 / Matric.
• Previous experience in an administrative, coordination, procurement, logistics, supply chain, order processing or similar environment.
• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Strong follow-up and task-management abilities.
• Good computer literacy and proficiency in Microsoft Office, particularly Excel.
• Strong written and verbal communication skills.
• Ability to work with structured processes and established procedures.
• Ability to manage multiple outstanding tasks and priorities effectively.

Key Competencies & Personal Attributes

The successful candidate will demonstrate:

• Strong organisational and administrative ability.
• A methodical and structured approach to work.
• Excellent attention to detail and accuracy.
• Strong follow-through and persistence when managing outstanding actions.
• Logical and practical problem-solving ability.
• Ability to work consistently within established processes.
• Strong record-keeping and administrative control.
• Excellent communication and interpersonal skills.
• Ability to establish and maintain positive supplier relationships.
• Ability to manage multiple priorities and meet deadlines.
• High level of reliability, accountability and professionalism.
• Ability to work independently while contributing effectively within a team.
• Proactive approach to identifying and escalating potential issues.
• Comfortable performing routine follow-up and coordination activities on a consistent basis.