Executive Support & Office Operations Lead

Faircape Health; Wes-Kaap; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Quarterly performance bonuses

On-site barista

Subsidised vending snacks

Subsidised parking

Discounted internet packages

Approved flexitime

Job summary

Faircape Group, a diversified healthcare and services group, seeks a proactive Business Support Manager to back the CEO and senior executives. You will oversee executive diaries, meetings, and action tracking, while managing the Claremont office and facilities coordination.

The role requires hands‑on leadership, excellent communication across levels, and the ability to prioritise competing priorities and projects.

Qualifications

• Relevant diploma or degree in Business Administration, Business Management, Office Management or related field.
• Proven experience in executive support, business operations or office management.
• Demonstrated experience providing high‑level support to executive leadership.
• Proven experience leading and managing administrative or support teams.

Responsibilities

• Coordinate, manage and attend internal and external meetings involving the CEO.
• Record, update and track meeting action items, following up with Heads of Department and stakeholders.
• Monitor CEO communication channels and direct matters to appropriate departments.
• Manage calendars for multiple senior executives and resolve scheduling conflicts.
• Coordinate meetings, maintain calendar alignment and communicate changes promptly.
• Respond to changing priorities and last‑minute requests while maintaining executive support.
• Oversee vehicle administration including registrations, renewals and records.
• Coordinate vehicle branding, signage, supplier liaison and installation.
• Manage office snack vending machines, stock, supplier liaison and subsidies.
• Oversee general appearance and upkeep of the Claremont office.
• Coordinate building and facilities support with Maintenance.
• Liaise between landlord and tenants and resolve tenant queries promptly.
• Plan employee workstations and allocate parking bays.
• Prepare monthly cellphone reimbursement reports.
• Lead and coordinate administrative and support teams (Reception, Barista, Housekeeping, Concierge).
• Set expectations, conduct performance assessments and support development.
• Assist HR with onboarding materials, stationery, IT setup and workstation readiness.
• Support SOP implementation, draft/update policies and maintain administrative systems.
• Provide training on internal processes and systems.

Skills

Executive support

Office management

Calendar management

Stakeholder coordination

Communication

Confidentiality

Team leadership

Time management

Education

Bachelor's degree in Business Administration

Diploma in Business Administration

Tools

Microsoft Office

Job description

Faircape Group, a diversified healthcare and services group, seeks a proactive Business Support Manager to back the CEO and senior executives. You will oversee executive diaries, meetings, and action tracking, while managing the Claremont office and facilities coordination.

The role requires hands‑on leadership, excellent communication across levels, and the ability to prioritise competing priorities and projects.