Executive Retail Operations & Admin Specialist

Company; Centurion; On-site; ZAR 480,000 - 720,000; Full time

Job summary

Telkom SA in Centurion seeks a Functional Specialist Administrator: Ret to provide critical support to the CSB Retail Managing Executive and Senior Management. The role focuses on managing retail portfolio queries and monitoring service provider performance within Telkom's CSB strategy.

Responsibilities include travel coordination, budgeting support, minutes, documentation, and stakeholder engagement. The position requires a self-starter capable of multitasking in a fast-paced environment.

Qualifications

• Relevant diploma or business related certificate.
• 3 years in a high-level support environment, preferably in a retail environment.

Responsibilities

• Provide management information on HR & Financial issues, Resource & assets, performance, as well as commitments (SLA's).
• Prepare and manage travel schedules for the ME & Senior Management.
• Provide high level support regarding weekly statistics, Exco Issues, Budget, logistics, workshops & meetings, office functioning, as well as tracking of Performance Management.
• Prepare, compile and validate documentation such as presentations, operational documentation, submissions, statistics, graphs, proposals, organograms, letters, memos and agendas.
• Keep minutes of management meetings and track emanating actions.
• Network with relevant role players via meetings and conferences, discussion forums and committees.
• Approve all expense requisitions in line with the division's framework.
• Coordinate finances, assist with budget preparation.
• Execute high level support functions to ensure business development, operational and office management are carried out effectively.
• Ensure smooth communication between the ME's office and internal departments; demonstrate leadership to maintain credibility, trust and support with senior management staff.
• Take accountability for calls, prioritizing, resolving and providing feedback.
• Manage and monitor performance of service providers/ dealers for channels.
• Drive coordination of stock/ devices for vendors and customers on launches (both internal and external).
• Create and implement processes and templates for the channels.
• Driving opportunities and sales for LTE Campaign management.
• Digital Campaign Activity management.

Skills

Interpersonal

Analytical

Communication

Problem Solving

Education

National Diploma/Advanced Diploma/Certificate

National Certificate/Senior Certificate

Job description

Telkom SA in Centurion seeks a Functional Specialist Administrator: Ret to provide critical support to the CSB Retail Managing Executive and Senior Management. The role focuses on managing retail portfolio queries and monitoring service provider performance within Telkom's CSB strategy.

Responsibilities include travel coordination, budgeting support, minutes, documentation, and stakeholder engagement. The position requires a self-starter capable of multitasking in a fast-paced environment.