About the Role
Our client, a prestigious sports venue management company operating in **Paarl, Western Cape**, is seeking a highly organized and dynamic Events and Hospitality Manager. This role is instrumental in orchestrating seamless and memorable experiences for VIP guests, sponsors, and attendees at major sporting events hosted at their world-class facilities. You will be responsible for the end-to-end planning, execution, and delivery of all hospitality services, ensuring the highest standards of quality and client satisfaction. The ideal candidate will have a proven track record in event management, a keen eye for detail, and exceptional leadership skills. This is a fantastic opportunity to be at the heart of exciting sporting events in the beautiful **Paarl** region.
Key Responsibilities
- Plan, coordinate, and execute all hospitality services for major sporting events, including catering, client hosting, and VIP experiences.
- Develop event budgets, manage expenditures, and ensure profitability for hospitality operations.
- Liaise with clients, sponsors, and stakeholders to understand their requirements and ensure their expectations are met or exceeded.
- Manage relationships with external vendors, including caterers, decorators, and entertainment providers.
- Supervise and train event and hospitality staff, including ushers, hosts, and service personnel.
- Ensure compliance with all health, safety, and licensing regulations pertaining to events and hospitality.
- Develop innovative hospitality packages and service offerings to enhance the attendee experience.
- Oversee the setup and breakdown of event spaces, ensuring timely and efficient execution.
- Conduct post-event evaluations to identify areas for improvement and gather feedback.
- Maintain a high level of professionalism and customer service at all times.
Requirements
- Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field.
- Minimum of 5 years of experience in event planning and management, with a strong focus on hospitality in a sporting or entertainment venue context.
- Proven experience in managing budgets, negotiating with vendors, and leading teams.
- Excellent organizational, time management, and multitasking skills.
- Exceptional communication, interpersonal, and client relationship management abilities.
- Ability to remain calm and effective under pressure during high-stakes events.
- Proficiency in event management software and Microsoft Office Suite.
- A passion for sports and delivering world-class event experiences.
- Must be available to work irregular hours, including evenings, weekends, and public holidays, as dictated by event schedules in **Paarl, Western Cape**.
Benefits
- Our client offers a competitive salary, attractive performance bonuses, and a comprehensive benefits package including medical aid and pension contributions.
- This role provides excellent opportunities for career advancement within the vibrant sports and events industry.
- You'll be part of a dynamic team working on high-profile events in a stunning location.
- We are committed to fostering a supportive and challenging work environment where your contributions are valued and recognized.