Event Service Staff Lead

Placements24; Soweto; On-site; ZAR 165,000 - 248,000; Part time

Benefits offered by this job

Competitive hourly wage

Flexible scheduling

Variety of events

Leadership and management experience

Supportive team

Job summary

Placements24 in Soweto is seeking an Event Service Staff Lead to oversee and guide event service teams during functions. You will lead the service staff, coordinate setup, manage service flow, and ensure guest needs are met with professionalism and hospitality excellence.

The ideal candidate has leadership experience, strong communication skills, and a passion for delivering exceptional guest experiences in a fast-paced environment. Evening, weekend, and holiday availability is required.

Qualifications

• Proven experience in event service, hospitality, or related field.
• Some leadership experience.
• Excellent communication and guest interaction skills.
• Ability to lead and motivate a team in a fast-paced environment.

Responsibilities

• Lead and direct event service staff during setup, service, and breakdown phases of catering events.
• Ensure timely and accurate execution of all service tasks according to event specifications.
• Train and mentor service staff on service etiquette, food handling, and guest interaction.
• Monitor guest satisfaction and address concerns promptly.
• Maintain a clean and organized event space meeting safety and hygiene standards.

Skills

Leadership

Communication

Hospitality

Team motivation

Job description

About the Role

Our client is looking for a reliable and experienced Event Service Staff Lead to oversee and guide their event service teams during functions in Soweto . This role is essential for ensuring that all catering events are executed with the highest level of professionalism and guest satisfaction. You will be responsible for leading the service staff, coordinating setup, managing the flow of service, and ensuring all guest needs are met. The ideal candidate is a natural leader with excellent communication skills and a passion for delivering exceptional hospitality experiences.

Key Responsibilities

• Lead and direct event service staff during setup, service, and breakdown phases of catering events.
• Ensure timely and accurate execution of all service tasks according to event specifications.
• Train and mentor service staff on proper service etiquette, food and beverage handling, and guest interaction.
• Monitor guest satisfaction throughout the event, addressing concerns and resolving issues promptly.
• Maintain a clean and organized event space, ensuring all safety and hygiene standards are met.
• Communicate effectively with event managers and kitchen staff to ensure seamless event flow.

Requirements

• Proven experience in event service, hospitality, or a related field, with some leadership experience.
• Ability to lead and motivate a team in a fast-paced environment.
• Strong understanding of catering service standards and best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.
• A professional demeanor and commitment to guest satisfaction in Soweto .

Benefits

• Competitive hourly wage, reflecting your leadership role.
• Flexible scheduling options, ideal for part-time work.
• Opportunity to work at a variety of exciting and diverse events.
• Gain valuable leadership and event management experience.
• Be part of a supportive and dynamic team focused on service excellence.