Catering Service Manager

Placements24; Soweto; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Staff meals

Development opportunities

Event variety

Team culture

Job summary

Placements24 is seeking a dedicated Catering Service Manager to oversee event catering in Soweto. You will lead service staff, manage on-site logistics, and be the primary on-site liaison with clients to ensure flawless events and repeat business.

The role requires strong leadership, a keen eye for detail, and the ability to maintain high service standards in dynamic environments, including evenings, weekends, and holidays.

Qualifications

• Proven experience in a service management role within catering or hospitality.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Ability to remain calm and effective under pressure.
• Knowledge of food and beverage service standards.

Responsibilities

• Manage and direct catering service staff during events, ensuring professional execution.
• Oversee event setup, including table arrangements, décor, and service stations.
• Ensure timely and efficient food and beverage service delivery.
• Act as the main point of contact for clients on-site, addressing needs and resolving issues promptly.
• Maintain impeccable standards of hygiene, presentation, and guest service.
• Conduct pre-event briefings with staff and post-event debriefings.

Job description

About the Role

Our client is seeking a dedicated and experienced Catering Service Manager to oversee the delivery of exceptional service for events in Soweto . This role is focused on ensuring every client interaction and event runs smoothly, professionally, and exceeds expectations. You will lead a team of service staff, manage event logistics on the ground, and act as the primary liaison with clients during service. The ideal candidate is a natural leader with a passion for hospitality, a keen eye for detail, and the ability to maintain high service standards in a dynamic and often demanding environment, ensuring client satisfaction and repeat business.

Key Responsibilities

• Manage and direct catering service staff during events, ensuring professional execution.
• Oversee event setup, including table arrangements, décor, and service stations.
• Ensure timely and efficient food and beverage service delivery.
• Act as the main point of contact for clients on-site, addressing needs and resolving issues promptly.
• Maintain impeccable standards of hygiene, presentation, and guest service.
• Conduct pre-event briefings with staff and post-event debriefings.

Requirements

• Proven experience in a service management role within catering or hospitality.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Ability to remain calm and effective under pressure.
• Knowledge of food and beverage service standards.
• Flexibility to work evenings, weekends, and public holidays as required by event schedules.

Benefits

• Competitive salary and potential for gratuities.
• Opportunities for professional development in event management and service.
• Exposure to a variety of exciting events and client engagements.
• A supportive and team-oriented work culture.
• Staff meals provided during shifts.