Event Service Lead: Lead, Serve & Elevate Guest Experience

Placements24; Soweto; On-site; ZAR 165,000 - 248,000; Part time

Benefits offered by this job

Competitive hourly wage

Flexible scheduling

Variety of events

Leadership and management experience

Supportive team

Job summary

Placements24 in Soweto is seeking an Event Service Staff Lead to oversee and guide event service teams during functions. You will lead the service staff, coordinate setup, manage service flow, and ensure guest needs are met with professionalism and hospitality excellence.

The ideal candidate has leadership experience, strong communication skills, and a passion for delivering exceptional guest experiences in a fast-paced environment. Evening, weekend, and holiday availability is required.

Qualifications

• Proven experience in event service, hospitality, or related field.
• Some leadership experience.
• Excellent communication and guest interaction skills.
• Ability to lead and motivate a team in a fast-paced environment.

Responsibilities

• Lead and direct event service staff during setup, service, and breakdown phases of catering events.
• Ensure timely and accurate execution of all service tasks according to event specifications.
• Train and mentor service staff on service etiquette, food handling, and guest interaction.
• Monitor guest satisfaction and address concerns promptly.
• Maintain a clean and organized event space meeting safety and hygiene standards.

Skills

Leadership

Communication

Hospitality

Team motivation

Job description

Placements24 in Soweto is seeking an Event Service Staff Lead to oversee and guide event service teams during functions. You will lead the service staff, coordinate setup, manage service flow, and ensure guest needs are met with professionalism and hospitality excellence.

The ideal candidate has leadership experience, strong communication skills, and a passion for delivering exceptional guest experiences in a fast-paced environment. Evening, weekend, and holiday availability is required.