Entertainment Administrator

Crew Life at Sea Ltd.; Cape Town; On-site; ZAR 360,000 - 540,000; Full time

Job summary

Crew Life at Sea Ltd. seeks an Entertainment Coordinator to oversee all onboard programs, coordinate shows, and collaborate with departments to ensure immersive guest experiences. The role requires a hospitality/event management background and cruise-industry familiarity.

The successful candidate will manage schedules, assist the Entertainment Director, and stay ahead of industry trends to enhance onboard offerings.

Qualifications

• Bachelor's degree in Hospitality Management, Event Management, or a related field
• 2-3 years of experience in a similar role, preferably in the cruise industry
• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced and dynamic environment
• Proficiency in Microsoft Office and other relevant software
• Knowledge of entertainment and event planning principles and practices
• Ability to work flexible hours, including evenings, weekends, and holidays
• Must be able to pass a background check and obtain necessary travel documents

Responsibilities

• Coordinate and schedule all entertainment events and activities, including shows, performances, and other onboard entertainment options
• Work closely with the Entertainment Director to develop and implement new and innovative entertainment programs
• Manage the onboard entertainment budget and ensure that all expenses are within budget
• Liaise with external performers and vendors to book and schedule performances and events
• Maintain accurate records of all entertainment-related expenses and revenue
• Provide support to the Entertainment Director in managing the entertainment team, including scheduling, training, and performance evaluations
• Collaborate with other departments, such as Food and Beverage and Guest Services, to ensure smooth coordination of entertainment activities
• Respond to guest inquiries and concerns regarding entertainment options and provide excellent customer service at all times
• Stay up-to-date with industry trends and make recommendations for new and exciting entertainment options

Skills

Organization

Time Management

Communication

Interpersonal Skills

Flexibility

MS Office

Vendor Liaison

Budget Management

Education

Bachelor's degree in Hospitality Management, Event Management, or a related field

Tools

MS Office

Event planning software

Job description

Key Responsibilities:

• Coordinate and schedule all entertainment events and activities, including shows, performances, and other onboard entertainment options
• Work closely with the Entertainment Director to develop and implement new and innovative entertainment programs
• Manage the onboard entertainment budget and ensure that all expenses are within budget
• Liaise with external performers and vendors to book and schedule performances and events
• Maintain accurate records of all entertainment-related expenses and revenue
• Provide support to the Entertainment Director in managing the entertainment team, including scheduling, training, and performance evaluations
• Collaborate with other departments, such as Food and Beverage and Guest Services, to ensure smooth coordination of entertainment activities
• Respond to guest inquiries and concerns regarding entertainment options and provide excellent customer service at all times
• Stay up-to-date with industry trends and make recommendations for new and exciting entertainment options

Qualifications:

• Bachelor's degree in Hospitality Management, Event Management, or a related field
• 2-3 years of experience in a similar role, preferably in the cruise industry
• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced and dynamic environment
• Proficiency in Microsoft Office and other relevant software
• Knowledge of entertainment and event planning principles and practices
• Ability to work flexible hours, including evenings, weekends, and holidays
• Must be able to pass a background check and obtain necessary travel documents