Assistant Cruise Director

Crew Life at Sea Ltd.; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Crew Life at Sea Ltd. is seeking an enthusiastic Activities Coordinator to support the Cruise Director in planning and delivering onboard events on an international cruise ship departing from Cape Town.

You will engage guests, host shows, coordinate with departments, manage supplies, and help ensure a safe, fun atmosphere. Ideal candidates have customer service or entertainment experience, strong communication and organizational skills, and are comfortable with flexible hours including evenings

Qualifications

• Previous experience in a customer service or entertainment role, preferably in the cruise industry.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work in a fast-paced and dynamic environment.
• Proven ability to engage and entertain a large audience.
• Knowledge of safety procedures and emergency protocols.
• Proficiency in Microsoft Office and other computer applications.
• High school diploma or equivalent, college degree in hospitality or related field is a plus.
• Must be able to pass a background check and drug test.
• Must be able to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Assist the Cruise Director in planning and executing a variety of onboard activities and events, including games, shows, and theme nights.
• Coordinate with various departments to ensure that all activities and events run smoothly.
• Host and emcee events, and engage with guests to create a fun and energetic atmosphere.
• Manage and maintain inventory of supplies and equipment needed for onboard activities.
• Conduct safety briefings and assist with emergency procedures as needed.
• Provide exceptional customer service to guests, responding to inquiries and resolving any issues that may arise.
• Collaborate with the entertainment team to create and implement new and innovative activities and events.
• Assist with administrative tasks, such as scheduling and budget management.
• Keep up-to-date with industry trends and make recommendations for improvements to the onboard experience.

Skills

Customer service

Entertainment

Communication

Organizational skills

Time management

Safety procedures

Microsoft Office

Hospitality

Background check readiness

Flexible hours

Education

High school diploma or equivalent

Hospitality-related degree a plus

Tools

Microsoft Office

Job description

Responsibilities:

• - Assist the Cruise Director in planning and executing a variety of onboard activities and events, including games, shows, and theme nights On Board Cruise Ship


• - Coordinate with various departments to ensure that all activities and events run smoothly


• - Host and emcee events, and engage with guests to create a fun and energetic atmosphere


• - Manage and maintain inventory of supplies and equipment needed for onboard activities


• - Conduct safety briefings and assist with emergency procedures as needed


• - Provide exceptional customer service to guests, responding to inquiries and resolving any issues that may arise


• - Collaborate with the entertainment team to create and implement new and innovative activities and events


• - Assist with administrative tasks, such as scheduling and budget management


• - Keep up-to-date with industry trends and make recommendations for improvements to the onboard experience

Qualifications:

• - Previous experience in a customer service or entertainment role, preferably in the cruise industry


• - Excellent communication and interpersonal skills


• - Strong organizational and time-management abilities


• - Ability to work in a fast-paced and dynamic environment


• - Proven ability to engage and entertain a large audience


• - Knowledge of safety procedures and emergency protocols


• - Proficiency in Microsoft Office and other computer applications


• - High school diploma or equivalent, college degree in hospitality or related field is a plus


• - Must be able to pass a background check and drug test


• - Must be able to work flexible hours, including evenings, weekends, and holidays