End-to-End Order Orchestrator

Hoi P'loy (PTY) ltd.; Cape Town; On-site; ZAR 250,000 - 350,000; Full time

Job summary

Hoi P'loy (PTY) ltd. in Cape Town is looking for an organized individual to coordinate customer experiences from enquiry to delivery. This role involves preparing quotations, managing customer communications, and tracking production orders.

You will need at least 3 years of experience in customer service or administration, along with strong communication and organizational skills. Join a collaborative team dedicated to enhancing customer satisfaction.

Qualifications

• At least 3 years' experience in customer service, sales administration, or account coordination.
• Excellent written and verbal communication skills.
• Strong organisational skills and great attention to detail.

Responsibilities

• Preparing quotations, sales orders, and invoices.
• Managing customer communication throughout the order process.
• Tracking production and coordinating deliveries.

Skills

Customer service experience

Organisational skills

Written communication

Verbal communication

Attention to detail

Experience with Google Workspace

Experience with Microsoft Office

Confidence using computer systems

Experience with Xero

Job description

Hoi P'loy (PTY) ltd. in Cape Town is looking for an organized individual to coordinate customer experiences from enquiry to delivery. This role involves preparing quotations, managing customer communications, and tracking production orders.

You will need at least 3 years of experience in customer service or administration, along with strong communication and organizational skills. Join a collaborative team dedicated to enhancing customer satisfaction.