Employment Relations Specialist - CCMA & Union Liaison

West Coast Personnel; Cape Town; On-site; ZAR 609,000 - 730,000; Full time

Job summary

West Coast Personnel is seeking an experienced Employment Relations Specialist in Woodstock, Cape Town. The role focuses on handling complex labour relations, disciplinary matters, and union engagements, representing the employer at the CCMA and other dispute forums.

You will guide managers through sensitive issues, draft agreements, and identify labour risks before they escalate, ensuring fair treatment and compliant processes across sites.

Qualifications

• Minimum 5–7 years' employment or industrial relations experience.
• Experience in a unionized operational environment.
• Hands-on experience in disciplinary matters, grievances and labour disputes.
• Experience representing employers at the CCMA.
• Experience drafting collective and recognition agreements and supporting union consultations.

Responsibilities

• Provide practical employment relations advice to management, HR teams and employees.
• Guide disciplinary, grievance, incapacity and dismissal processes with fair procedures.
• Support union engagements, consultations and negotiations preparation.
• Draft, interpret and implement recognition, substantive and collective agreements.
• Represent the employer at CCMA and assist with bargaining councils and dispute forums.
• Prepare case files, evidence and documentation for conciliation/arbitration.
• Identify labour risks and trends, recommending appropriate action.
• Facilitate employee engagement and clear communication on industrial relations matters.
• Review disciplinary policies for alignment with legislation and operations.
• Maintain accurate case records and monthly reporting.
• Collaborate with Employment Relations Manager on complex cases.

Skills

Unionized environment

CCMA representation

Disciplinary matters

Grievances & disputes

Labour law knowledge

Industrial relations

Education

Bachelor-level degree in Industrial Relations/Labour Law

Postgraduate qualification in Labor Law or dispute resolution

Job description

West Coast Personnel is seeking an experienced Employment Relations Specialist in Woodstock, Cape Town. The role focuses on handling complex labour relations, disciplinary matters, and union engagements, representing the employer at the CCMA and other dispute forums.

You will guide managers through sensitive issues, draft agreements, and identify labour risks before they escalate, ensuring fair treatment and compliant processes across sites.