EMEA Total Rewards Analyst – Benefits & Compensation

KnowBe4; Cape Town; On-site; ZAR 550,000 - 850,000; Full time

Benefits offered by this job

Company bonuses

Employee referral bonuses

Adoption assistance

Tuition reimbursement

Certification reimbursement

Certification bonuses

Job summary

KnowBe4 is seeking a detail-oriented Total Rewards Analyst to support benefits and compensation across EMEA, based in Cape Town, South Africa. The role partners with the US Total Rewards team to ensure accurate, timely, and compliant support for employees in multiple countries.

The role covers benefits administration, pension programs, and compensation processes, handling sensitive data with care and communicating clearly with HR partners across time zones.

Qualifications

• 3+ years in Total Rewards, HR, Benefits, or Compensation administration, ideally with multi-country/EMEA exposure
• Strong Excel proficiency; experience with HRIS platforms (Workday preferred)
• Attention to detail with handling sensitive data
• Clear written and verbal communication for employees and managers
• Ability to manage multiple priorities in a fast-paced, global org
• Flexibility to overlap with EMEA and US time zones

Responsibilities

• Manage benefits renewal process across EMEA with brokers, vendors and stakeholders
• Administer benefits enrollment and new hire setup across supported countries
• Review, reconcile and process vendor invoices; resolve discrepancies
• Support pension and retirement program administration
• Draft and distribute benefits communications to employees and managers
• Ensure compliance with local benefits regulations across EMEA
• Coordinate wellness programs and initiatives
• Handle benefit inquiries and Workday tasks with timely resolution
• Support Leave of Absence processes with tracking and coordination
• Assist with market adjustments, merit increases, and annual bonus processes
• Coach managers on compensation-related questions and tools
• Perform Workday approvals and maintain data integrity
• Coordinate participation in salary surveys and vendor coordination

Skills

Excel

Data analysis

Communication

Time management

Attention to detail

Confidentiality

Problem solving

Tools

Workday

Job description

KnowBe4 is seeking a detail-oriented Total Rewards Analyst to support benefits and compensation across EMEA, based in Cape Town, South Africa. The role partners with the US Total Rewards team to ensure accurate, timely, and compliant support for employees in multiple countries.

The role covers benefits administration, pension programs, and compensation processes, handling sensitive data with care and communicating clearly with HR partners across time zones.