Elderly Care Program Manager - Remote

Placements24; Mossel Bay; Híbrido; ZAR 480 000 - 720 000; Tempo integral

Resumo da oferta

Placements24 in South Africa seeks an experienced Elderly Care Program Manager to oversee remote service delivery for Mossel Bay communities. You will coordinate assessments, care planning, and service delivery from a home office, leveraging telehealth tools and digital platforms.

The role requires a Bachelor’s degree in Social Work, Gerontology, Healthcare Management, or related field and at least four years in elderly care or program management.

Qualificações

• Bachelor's degree in Social Work, Gerontology, Healthcare Management, or related field.
• Minimum of 4 years in elderly care or program management with coordination experience.
• Proven ability to manage remote teams and deliver services virtually.
• Strong understanding of elderly needs and remote interaction.
• Proficient in telehealth platforms and CRM software.

Responsabilidades

• Develop, implement, and manage remote care programs and services for elderly individuals.
• Coordinate client assessments, care planning, and service delivery through virtual channels.
• Manage relationships with clients, families, and informal caregivers, providing ongoing support and communication.
• Recruit, train, and supervise remote care staff and volunteers, ensuring high standards of care.
• Monitor client well-being and program effectiveness, implementing adjustments as needed based on feedback and outcomes.
• Ensure compliance with relevant regulations, ethical guidelines, and organizational policies.
• Liaise with healthcare providers and community resources to facilitate integrated care for clients.
• Manage program budgets and resources efficiently.Maintain accurate client records and prepare regular performance reports.
• Stay updated on best practices and innovations in elderly care and remote service provision.

Conhecimentos

Remote team management

Care program coordination

Client relationship management

Communication skills

Virtual engagement

Formação académica

Bachelor's degree in Social Work, Gerontology, Healthcare Management, or related field

Ferramentas

Telehealth platforms

CRM systems

Descrição da oferta de emprego

About the Role

Our client is dedicated to enhancing the quality of life for elderly individuals through comprehensive support programs. We are seeking an experienced and empathetic Elderly Care Program Manager to oversee our remote service delivery initiatives. This role is vital in coordinating care, managing client relationships virtually, and ensuring that seniors in the Mossel Bay and surrounding areas receive exceptional support and companionship. As a remote-first position, you will leverage technology to connect with clients, families, and caregivers, orchestrating a seamless care experience from your home office.

Key Responsibilities

• Develop, implement, and manage remote care programs and services for elderly individuals.
• Coordinate client assessments, care planning, and service delivery through virtual channels.
• Manage relationships with clients, families, and informal caregivers, providing ongoing support and communication.
• Recruit, train, and supervise remote care staff and volunteers, ensuring high standards of care.
• Monitor client well-being and program effectiveness, implementing adjustments as needed based on feedback and outcomes.
• Ensure compliance with relevant regulations, ethical guidelines, and organizational policies.
• Liaise with healthcare providers and community resources to facilitate integrated care for clients.
• Manage program budgets and resources efficiently.Maintain accurate client records and prepare regular performance reports.
• Stay updated on best practices and innovations in elderly care and remote service provision.

Requirements

• A Bachelor's degree in Social Work, Gerontology, Healthcare Management, or a related field.
• Minimum of 4 years of experience in elderly care, program management, or a similar role, with specific experience in coordinating services.
• Proven ability to manage remote teams and deliver services virtually.
• Strong understanding of the needs and challenges faced by the elderly population.
• Excellent communication, interpersonal, and client management skills, adapted for virtual interaction.
• Proficiency in using telehealth platforms, CRM systems, and other digital tools.
• Strong organizational and problem-solving skills, with the ability to multitask effectively.
• Ability to work independently, demonstrate initiative, and manage time efficiently in a remote setting.
• A compassionate and patient demeanor with a commitment to enhancing the lives of seniors.

Benefits

• This position offers the significant benefit of remote work, providing flexibility and autonomy. Our client offers a competitive salary, opportunities for professional development, and the chance to lead innovative care programs. You will be an integral part of a team dedicated to making a meaningful difference in the lives of elderly individuals in the Mossel Bay community, contributing to a positive and supportive aging experience through accessible, remote-first services.