EduTech Product Success Manager: Adoption & Onboarding

Advantage Learning Technologies; Durban; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

An innovative educational technology company in Durban is seeking a Neo Product Success Manager. The successful candidate will drive adoption of the Neo Series in schools, support and train educators and learners, and utilize data analytics to monitor product performance. Candidates with 3+ years of relevant experience in customer success or education technology will thrive in this role. Enjoy working in a supportive culture promoting innovation and flexible work arrangements.

Benefits

Career growth opportunities

Supportive and inclusive culture

Flexible work environment

Qualifications

• 3+ years experience in customer success or product management.
• Strong understanding of Learning Management Systems and CRM tools.
• Experience with educational institutions.

Responsibilities

• Drive adoption of the Neo Series within schools.
• Provide support and training to educators and learners.
• Utilize data analytics to monitor product performance.

Skills

Customer success

Education technology

Analytical skills

Communication skills

Project management

Tools

Zoho CRM

Asana

Slack

Job description

An innovative educational technology company in Durban is seeking a Neo Product Success Manager. The successful candidate will drive adoption of the Neo Series in schools, support and train educators and learners, and utilize data analytics to monitor product performance. Candidates with 3+ years of relevant experience in customer success or education technology will thrive in this role. Enjoy working in a supportive culture promoting innovation and flexible work arrangements.