Client Success & Education Consultant

Insights Prep; South Africa; On-site; ZAR 500,000 - 700,000; Full time

Job summary

An educational consulting team in South Africa is seeking a driven Client Relations Specialist. This full-time role involves creating customer progress reports, data analysis, and maintaining strong client relationships. Ideal candidates should possess excellent communication skills, a relevant bachelor's degree, and have 3–5 years of experience in client relations or educational consulting. Join a passionate team dedicated to redefining one-on-one learning and making a positive impact on students' lives globally.

Qualifications

• Proven track record in client relations, educational consulting, or related field with 3–5 years of experience.
• Ability to work independently, set goals, and meet targets with minimal supervision.
• Drive and strong work ethic required.

Responsibilities

• Create student and parent progress reports with insights on development areas.
• Review student key learning indicators to identify success metrics.
• Log customer conversations in a single CRM for collaboration.

Skills

Fluent/native English speaking

Exceptional verbal and written communication

Digital communication tools familiarity

Strong problem-solving skills

Self-motivated

Adaptability

Education

Bachelor's degree

Master's degree

Tools

HubSpot CRM software

Online meeting platforms (e.g., Zoom)

Job description

An educational consulting team in South Africa is seeking a driven Client Relations Specialist. This full-time role involves creating customer progress reports, data analysis, and maintaining strong client relationships. Ideal candidates should possess excellent communication skills, a relevant bachelor's degree, and have 3–5 years of experience in client relations or educational consulting. Join a passionate team dedicated to redefining one-on-one learning and making a positive impact on students' lives globally.