Ecommerce Product Catalogue Specialist

Cape Union Mart Group; Cape Town; On-site; ZAR 360,000 - 480,000; Full time

Job summary

Cape Union Mart Group is seeking an eCommerce Product Coordinator to manage our online product catalogue, improve search and merchandising, and support digital trade activities.

The role requires 2–4 years in eCommerce or catalogue management, strong attention to detail, and collaboration with Buying, Marketing, IT and Studio teams. You will help deliver accurate content, timely updates and enhanced customer experiences.

Qualifications

• 2-4 years' experience in eCommerce, digital retail or product catalogue management.
• Proficiency in Microsoft Excel.
• Understanding of product catalogue management, merchandising and website search principles.
• Experience working with multiple stakeholders and teams.
• Knowledge of SEO principles and online customer experience advantageous.

Responsibilities

• Maintain the quality and accuracy of the online product catalogue.
• Manage product categorisation, website search, merchandising and product discoverability.
• Ensure products are available online within agreed timelines.
• Coordinate the end-to-end product photography process.
• Support trade and promotional activity through catalogue maintenance and merchandising.
• Monitor catalogue, category and search performance and assist with optimisation initiatives.
• Identify and elevate issues affecting product visibility or customer experience.
• Collaborate with stakeholders across Buying, Planning, Marketing, Photography Studio, Customer Service and IT.
• Contribute to process improvements and a culture of continuous learning and development.

Skills

Attention to detail

Organisational skills

Product catalogue management

Merchandising

Website search principles

Analytical thinking

Communication & collaboration

Willingness to learn

Tools

Microsoft Excel

Job description

Cape Union Mart Group is seeking an eCommerce Product Coordinator to manage our online product catalogue, improve search and merchandising, and support digital trade activities.

The role requires 2–4 years in eCommerce or catalogue management, strong attention to detail, and collaboration with Buying, Marketing, IT and Studio teams. You will help deliver accurate content, timely updates and enhanced customer experiences.