E-commerce Merchandising Manager

Placements24; Stellenbosch; Hybrid; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Hybrid working model

Comprehensive health and wellness

Generous paid time off

Professional development opportunities

Work in Stellenbosch, Western Cape

Job summary

Placements24 in Stellenbosch, Western Cape is seeking an experienced E-commerce Merchandising Manager to oversee online presentation and commercial strategy. You will optimize product listings, manage promotions, analyze sales data, and collaborate with marketing and buying teams to drive revenue and enhance the online shopping experience.

The role requires a deep understanding of e-commerce merchandising principles, strong analytical skills, and a passion for delivering an exceptional online

Qualifications

• Bachelor's degree in Marketing, Business Administration, Retail Management, or related field.
• 4–6 years in e-commerce merchandising or related role.
• Experience managing online catalogs, pricing, promotions.
• Strong understanding of e-commerce UX and visual merchandising.

Responsibilities

• Develop and execute the e-commerce merchandising strategy to drive sales, profitability, and customer satisfaction.
• Manage online product catalog with accurate, compelling, and SEO-friendly descriptions, images, and pricing.
• Plan and implement online promotions and visual merchandising strategies to highlight key products and categories.
• Analyze sales data, trends, and customer behavior to optimize assortment.
• Collaborate with the marketing team to align merchandising with campaigns.
• Work with buying and inventory to ensure product availability for online sales.
• Monitor competitor merchandising strategies and identify best practices.
• Optimize website navigation, search, and filters to improve shopping experience.
• Utilize merchandising tools and analytics to track performance.
• Continuously seek ways to improve presentation and drive conversions.

Skills

Merchandising

Data analytics

SEO optimization

A/B testing

Cross-functional collaboration

Google Analytics

Education

Bachelor's degree in Marketing/Business

Tools

Shopify

Magento

Salesforce Commerce Cloud

Job description

About the Role

Our client, a leading online retailer known for its curated selection of high-quality products, is seeking an experienced and strategically minded E-commerce Merchandising Manager to join their team in Stellenbosch, Western Cape. This pivotal role involves overseeing the online presentation and commercial strategy of our client's product catalog, ensuring products are showcased effectively to maximize sales and customer engagement. You will be responsible for optimizing product listings, managing promotional activities, analyzing sales data, and working closely with marketing and buying teams to drive revenue growth. If you have a keen eye for product presentation, a deep understanding of e-commerce merchandising principles, and a passion for creating an exceptional online shopping experience, this is an outstanding opportunity.

Key Responsibilities

• Develop and execute the e-commerce merchandising strategy to drive sales, profitability, and customer satisfaction.
• Manage the online product catalog, ensuring accurate, compelling, and SEO-optimized product descriptions, images, and pricing.
• Plan and implement online promotions, campaigns, and visual merchandising strategies to highlight key products and categories.
• Analyze sales data, market trends, and customer behavior to identify opportunities for product assortment optimization and sales growth.
• Collaborate with the marketing team to ensure alignment between merchandising efforts and promotional campaigns.
• Work closely with the buying and inventory teams to ensure product availability and manage stock levels effectively for online sales.
• Monitor competitor merchandising strategies and identify best practices to enhance our client's online offering.
• Optimize website navigation, search functionality, and product filtering to improve the customer shopping experience.
• Utilize merchandising tools and analytics platforms to track performance and report on key merchandising metrics.
• Continuously seek ways to improve the online product presentation and drive conversion rates.

Requirements

• Bachelor's degree in Marketing, Business Administration, Retail Management, or a related field.
• Minimum of 4-6 years of experience in e-commerce merchandising, online retail, or a related role.
• Proven experience in managing online product catalogs, pricing, and promotions.
• Strong understanding of e-commerce best practices, visual merchandising, and user experience principles.
• Excellent analytical skills with proficiency in using sales data and web analytics tools (e.g., Google Analytics).
• Familiarity with e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud).
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Detail-oriented with a strategic approach to product presentation and sales driving.
• Creative thinking and a passion for understanding consumer behavior.
• Experience with A/B testing and optimization is a plus.

Benefits

• A competitive salary package tailored to your experience and skills.
• Hybrid working model offering flexibility and work-life balance.
• Opportunity to shape the online product strategy for a reputable brand in Stellenbosch, Western Cape.
• Comprehensive health and wellness benefits.
• Generous paid time off and company holidays.
• Opportunities for professional development and skill enhancement.
• Work in a beautiful and dynamic region known for innovation.
• Be part of a team dedicated to delivering an exceptional online customer experience.