Ecommerce Fulfillment Coordinator - Lead & Optimize

takealot.com; Cape Town; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Takealot Fulfilment Solutions in Cape Town is seeking a Supply Chain Coordinator to join our fast‑growing e‑commerce logistics operation. You will plan, monitor and optimize production and stock activities across our distribution centre, aligning with service providers and internal teams.

The role emphasizes process discipline, SLA adherence, reporting, and team leadership to deliver daily plans, improve productivity and maintain safety standards in a dynamic environment.

Qualifications

• Matric
• Diploma in Supply Chain
• 5 years’ experience in a distribution centre or production environment
• 2-3 years’ supervisory experience.
• Previous work experience in Ecommerce warehouse.

Responsibilities

• Plan, implement and manage the principles, processes and procedures for the functional areas of responsibility
• Managing service provider’s team output to ensure it meets or exceeds deadlines and quality standards
• Provide guidance, support and direction to improve and/or increase productivity activities within the functional teams to ensure that all the teams operate at an optimum level
• Monitor progress to track performance against the daily plan and to identify early warning signs
• Identify trends and deviations and initiate taking of corrective action
• Drive compliance with lead times and SLA, correcting where necessary
• Training on and monitor compliance of standard operating procedures, taking corrective action where required
• Monitor stock inventories, acting on reported deviations
• Coordinate and monitor the monthly stock cycle counting process
• Confer with Service provider leadership to determine status of production plan and review factors that affect plan
• Act on Account Manager queries and complaints, investigate and identify underlying issues, resolve and provide feedback timeously
• Coordinate and monitor the day-to-day activities of the production teams and ensure all employees and external service providers are suitably qualified and competent
• Expedite operations that delay production plan and alter plan to meet unforeseen conditions
• Prepare production reports monthly or as required to assist with management decision-making
• Ensure that reporting information is accurate andnprovided on time
• Plan, select, develop and maintain suitable people capabilities for area of responsibility, and
• Supervise, lead and maintain a motivated and high- performance team
• Space and capacity planning
• Manage certain costs within allocated budget and place purchase orders on procurement system
• Ensure compliance with all relevant statutory requirements and health, safety, and quality guidelines.

Skills

Negotiation

Problem solving

Planning & organising

Attention to detail

Verbal communication

Written communication

Leadership

Adaptability

Pressure resilience

Results orientation

Education

Matric

Diploma in Supply Chain

Job description

Takealot Fulfilment Solutions in Cape Town is seeking a Supply Chain Coordinator to join our fast‑growing e‑commerce logistics operation. You will plan, monitor and optimize production and stock activities across our distribution centre, aligning with service providers and internal teams.

The role emphasizes process discipline, SLA adherence, reporting, and team leadership to deliver daily plans, improve productivity and maintain safety standards in a dynamic environment.