E-commerce Social Media Coordinator

Placements24; Pietermaritzburg; Hybrid; ZAR 180,000 - 300,000; Full time

Job summary

Placements24 is seeking a vibrant E-commerce Social Media Coordinator to join our Pietermaritzburg team. This hybrid role focuses on growing online presence, creating engaging content, managing channels, and boosting ecommerce engagement.

You will collaborate with the marketing team, monitor trends, respond to comments, and support influencer initiatives, with occasional in-office visits.

Qualifications

• Proven experience as a Social Media Coordinator or similar role, preferably within an e-commerce context.
• Excellent understanding of major social media platforms and their audiences.
• Strong content creation skills, including copywriting and basic visual design.
• Familiarity with social media management and scheduling tools.
• Basic knowledge of social media analytics and reporting.
• Good communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Organized and detail-oriented, with strong time management skills.
• A passion for social media and e-commerce trends.
• Residing in or willing to commute to Pietermaritzburg for hybrid work requirements.

Responsibilities

• Create, schedule, and publish engaging content across various social media platforms to promote e-commerce products.
• Monitor social media channels for industry trends, customer feedback, and engagement opportunities.
• Respond to comments and messages in a timely and professional manner, fostering a positive community environment.
• Assist in the development and execution of social media marketing campaigns.
• Track and report on key social media metrics, such as engagement rates, reach, and follower growth.
• Collaborate with the marketing team to ensure brand consistency across all online platforms.
• Conduct research on competitors' social media activities and best practices.
• Support the execution of influencer marketing initiatives.
• Maintain a content calendar to ensure a consistent flow of posts.
• Participate in team meetings, both virtually and in the Pietermaritzburg office.

Job description

About the Role

Our client is seeking a vibrant and creative E-commerce Social Media Coordinator to join their growing team in Pietermaritzburg . This role focuses on enhancing our online presence and driving engagement through strategic social media activities that support our e-commerce goals. You will be responsible for developing compelling content, managing social media channels, and engaging with our online community. This position offers a hybrid work model, combining the benefits of remote flexibility with in-office collaboration to foster innovation and teamwork. We are looking for an individual passionate about social media trends and e-commerce, eager to contribute to a dynamic retail environment. This role requires occasional visits to our Pietermaritzburg office.

Key Responsibilities

• Create, schedule, and publish engaging content across various social media platforms (Instagram, Facebook, TikTok, etc.) to promote e-commerce products.


• Monitor social media channels for industry trends, customer feedback, and engagement opportunities.


• Respond to comments and messages in a timely and professional manner, fostering a positive community environment.


• Assist in the development and execution of social media marketing campaigns.


• Track and report on key social media metrics, such as engagement rates, reach, and follower growth.


• Collaborate with the marketing team to ensure brand consistency across all online platforms.


• Conduct research on competitors' social media activities and best practices.


• Support the execution of influencer marketing initiatives.


• Maintain a content calendar to ensure a consistent flow of posts.


• Participate in team meetings, both virtually and in the Pietermaritzburg office.

Requirements

• Proven experience as a Social Media Coordinator or similar role, preferably within an e-commerce context.


• Excellent understanding of major social media platforms and their respective audiences.


• Strong content creation skills, including copywriting and basic visual design.


• Familiarity with social media management and scheduling tools.


• Basic knowledge of social media analytics and reporting.


• Good communication and interpersonal skills.


• Ability to work effectively both independently and as part of a team.


• Organized and detail-oriented, with strong time management skills.


• A passion for social media and e-commerce trends.


• Residing in or willing to commute to Pietermaritzburg for hybrid work requirements.

Benefits

Our client offers a competitive salary and benefits package. This hybrid role provides a balance between remote work flexibility and the collaborative energy of an office environment. You'll have opportunities for professional growth and skill development within a supportive team. Gain valuable experience in the fast-paced world of e-commerce marketing. The role is based in Pietermaritzburg , with a hybrid schedule designed for optimal productivity and work-life integration.